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- Tasks: Lead a dedicated team to deliver holistic services in a prison environment.
- Company: Join Sanctuary Personnel, an award-winning agency with a strong reputation.
- Benefits: Competitive salary, generous leave, and continuous professional development opportunities.
- Why this job: Make a real impact on lives while enhancing your career in a supportive setting.
- Qualifications: Management qualification or equivalent experience in drug and alcohol services required.
- Other info: Enjoy a vibrant life in Sutton, close to London’s urban and natural attractions.
The predicted salary is between 37433 - 45751 £ per year.
We are seeking a dynamic Service Manager to join our team at HMP High Down, located in Sutton, Surrey. This is a full-time opportunity to lead within our innovative Prison Substance Misuse Service. The facility prioritises a health and wellbeing framework that is trauma-informed and gender-responsive. You will lead a dedicated team, collaborating closely with healthcare providers and stakeholders, to deliver holistic and recovery-focused services to male prisoners aged 18 and over. HMP High Down is a Category C men's training and resettlement prison with a forward-thinking approach and a diverse population.
Perks and benefits
- Competitive salary ranging from £37,433 to £45,751 annually, rewarding dedication.
- Continuous professional development opportunities to enhance skills and career progression.
- Comprehensive pension scheme and life assurance.
- Generous annual leave to support work–life balance.
- Access to employee assistance programmes for personal and professional support.
- A supportive working environment where contributions make a tangible impact on people’s lives.
What you will do
- Line manage Team Leaders within the Service, providing guidance and support to maximise effectiveness.
- Contribute to strategic planning and problem-solving in collaboration with the Regional Manager, aligned with the business plan.
- Develop and nurture relationships with key stakeholders within the service to ensure cohesive operations.
- Produce performance reports for commissioners and attend contract meetings to maintain high standards of service delivery.
- Ensure all data accurately reflects service output, submitted within deadlines and audit compliant.
- Assume the role of CQC registered manager post-probation and ensure all CQC requirements are met.
- Demonstrate flexibility with service delivery, including evening and weekend shifts to ensure continuity of care.
Requirements
- Level 3 or higher management qualification, or equivalent work experience in a similar setting.
- In-depth understanding of drug and alcohol services, including addiction treatment programmes, preferably within a prison environment.
- Proven experience in developing service improvements and managing people and performance effectively.
- Expertise in collecting, recording, and analysing data for audits and reports.
- Strong negotiating and influencing skills, with the ability to solve problems positively.
- Knowledge of psychosocial and 12-step interventions, with experience in the voluntary sector and human resource management.
- Proficiency in Microsoft Office and database monitoring systems.
Sutton and HMP High Down offer a unique setting to enhance your career. With its proximity to London, you can enjoy a diverse and vibrant life outside of work with easy access to urban and natural attractions. This role provides professional fulfillment and the opportunity to contribute meaningfully within a community-focused environment.
Working with Sanctuary Personnel
Sanctuary Personnel is a trusted and award-winning agency. We have an ‘Excellent’ Trustpilot rating and numerous industry awards, and we are dedicated to finding roles that match your skills and experience.
Service Manager - Sanctuary Personnel in Sutton Coldfield employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Sanctuary Personnel in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to service delivery, especially in a unique environment like HMP High Down. Tailor your responses to show how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to build confidence. Focus on articulating your management experience and how you've successfully led teams in challenging environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager - Sanctuary Personnel in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing teams and working within drug and alcohol services, especially in a prison environment. We want to see how your skills align with our innovative approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about leading a team in a trauma-informed setting. Share specific examples of how you've made a difference in similar roles, and let us know why you want to join Sanctuary Personnel.
Showcase Your Data Skills: Since data accuracy is key for this role, make sure to mention your experience with collecting and analysing data. We love candidates who can demonstrate their ability to produce performance reports and meet audit requirements, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Make sure you have a solid understanding of the prison environment and the specific challenges faced in substance misuse services. Brush up on trauma-informed care and gender-responsive approaches, as these are key to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in guiding Team Leaders and how you've contributed to strategic planning and problem-solving in previous roles.
✨Build Relationships
Think about how you can demonstrate your ability to develop and nurture relationships with stakeholders. Be ready to discuss past experiences where collaboration led to successful outcomes, especially in a healthcare or prison setting.
✨Data is Key
Since the role involves performance reporting and data analysis, be prepared to talk about your experience with collecting and analysing data. Bring examples of how you've ensured compliance and maintained high standards in service delivery.
