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- Tasks: Manage calls and schedule appointments to support installation teams effectively.
- Company: Leading service company in Sunbury-on-Thames with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible leave, comprehensive benefits, and career development opportunities.
- Why this job: Join us to enhance service delivery and make a real difference for customers.
- Qualifications: Customer service experience and computer literacy are essential.
The predicted salary is between 30000 - 42000 £ per year.
A leading service company in Sunbury-on-Thames is seeking a Customer Service Dispatcher to streamline the support for installation teams.
Responsibilities include managing calls, scheduling appointments, and maximising engineer productivity.
The ideal candidate has customer service experience and is computer literate.
The role offers a competitive salary, flexible leave, comprehensive benefits, and ample career development opportunities.
Join us to enhance service delivery and ensure customer satisfaction.
Dispatch & Scheduling Specialist in Sunbury-on-Thames employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch & Scheduling Specialist in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Dispatch & Scheduling Specialist role. Highlight your customer service experience and tech skills.
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A quick email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Dispatch & Scheduling Specialist in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Dispatch & Scheduling Specialist role. We love seeing enthusiasm and a genuine interest in enhancing service delivery.
Show Off Your Tech Skills: Since being computer literate is key for this role, mention any software or tools you’re familiar with. We appreciate candidates who can hit the ground running and help maximise engineer productivity from day one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Jobster
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Dispatch & Scheduling Specialist. Familiarise yourself with managing calls, scheduling appointments, and maximising engineer productivity. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this position, prepare examples from your past roles where you've excelled in providing excellent service. Think about specific situations where you resolved issues or improved customer satisfaction, as these stories will resonate well with the interviewers.
✨Demonstrate Your Tech Savviness
Being computer literate is essential for this job. Brush up on any relevant software or tools you might be using in the role. If you have experience with scheduling software or CRM systems, be ready to discuss how you've used them effectively in previous positions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in scheduling, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
