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For Companies At a Glance
- Tasks: Lead client relationships and deliver impactful digital marketing strategies.
- Company: Join a dynamic agency transforming marketing partnerships across the UK and Europe.
- Benefits: Flexible hours, 26 days holiday, training opportunities, and a hybrid working model.
- Why this job: Be a trusted advisor and drive real results for clients in a creative environment.
- Qualifications: Proven digital marketing experience and exceptional relationship management skills.
- Other info: Collaborative culture focused on continuous improvement and personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
Mitchell & Stones act as an outsourced marketing department for organisations across the UK and Europe. Our clients trust us to consult and strategise on all areas of their marketing activity, and using our in‑house team and trusted partners we execute those strategies to help our clients meet their goals and grow. We’re not your standard digital agency. We’re changing the way companies work with external partners by offering a comprehensive, embedded marketing solution. Our clients see us as an extension of their team – a trusted advisor and delivery partner – and we love flexing our creative and strategic muscles to drive powerful, long‑term results.
Our Culture
At Mitchell & Stones, you’ll find a team that thrives on collaboration, creativity, and continuous improvement. We believe in curiosity and courage — asking the hard questions, trying new things, and always striving to be better. We don’t settle for “how it’s always been done.” We celebrate initiative, support each other’s growth, and see every challenge as an opportunity.
The Ideal Candidate
We’re looking for an experienced, proactive and client‑focused Senior Account Manager with a strong digital marketing background and exceptional relationship management skills. You’ll have experience leading client accounts, managing teams, and overseeing a range of digital services including paid media, content, SEO, social and creative production. You’ll be a confident communicator, capable of owning client conversations, leading performance reviews and guiding strategic direction. Most importantly, you’ll care deeply about your clients’ success and understand the value of consistency, quality and innovation in service delivery. On a personal level, you’ll be organised, commercially minded, emotionally intelligent and passionate about marketing. You’ll be eager to lead, support and inspire those around you while maintaining high standards and a solutions‑first attitude.
How We Work
We operate a hybrid working model. This allows you to split your working week between the office and working remotely, depending on your preferences and workload.
The Role
As a Senior Account Manager at Mitchell & Stones, you’ll lead the charge in managing a portfolio of client relationships and overseeing the delivery of high‑impact digital marketing strategies. You’ll serve as the primary point of contact for your clients, working closely with them to understand their goals, build trust and ensure satisfaction. You’ll be responsible for creating and executing marketing plans, guiding your delivery team and using in‑house specialist resources – including PPC, SEO, creative and design – to bring campaigns to life. In this role, you’ll manage a team of 2‑3 Digital Marketing Assistants, delegating tasks and ensuring everything runs smoothly. You’ll also oversee timelines, budgets and team output, ensuring campaigns are delivered efficiently and effectively. From briefing creatives to refining strategies based on performance data, this is a varied and impactful role that blends leadership, delivery and strategic oversight.
Key Responsibilities
- Serve as the lead contact for an assigned portfolio of clients, ensuring satisfaction, retention and growth.
- Develop a deep understanding of each client’s brand, goals and performance metrics.
- Present strategic plans and campaign performance reports to clients, positioning Mitchell & Stones as a trusted advisor.
- Regularly report on key client account performance to the Director and seek strategic guidance where required.
- Manage and support a delivery pod consisting of 2‑3 Digital Marketing Assistants.
- Set clear expectations, delegate tasks and ensure high standards of delivery across all client work.
- Collaborate with in‑house PPC experts, SEO consultants, creatives and designers to deliver integrated marketing campaigns.
- Brief, coordinate and quality‑check the work of specialist resources to align with the client’s strategic direction.
- Lead the planning and execution of multi‑channel campaigns (organic and paid), managing timelines, budgets and results.
- Analyse and report on key digital metrics using tools such as Google Analytics, Meta Ads Manager and SEO tools.
- Make data‑driven decisions to optimise campaigns and ensure continual improvement.
- Contribute to strategic planning, aligning client goals with broader agency priorities.
- Support a culture of high performance, continuous improvement and collaboration within your team.
Bonus Points
- Experience with tools such as Google Analytics, Ahrefs, Asana, Meta Business Suite or similar.
- Relevant marketing certifications (e.g. Google Ads, HubSpot, CIM).
- An understanding of creative project workflows and briefing best practices.
Benefits
- Opportunity to develop your skills and progress.
- Training and up‑skilling provided.
- Flexible working hours.
- 26 days holiday.
- 2 personal days per year.
- Hybrid Working Model.
- Play a crucial role in a small but rapidly growing agency.
- Generous Christmas Closing period.
- Base salary negotiable based on experience.
Senior Account Manager - Mitchell & Stones in Southampton employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Mitchell & Stones in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your achievements and how you've helped previous clients succeed. Use specific examples that demonstrate your strategic thinking and creativity – it’ll set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Mitchell & Stones, and express your interest. Tailor your message to show how you can add value to their team – it shows initiative and enthusiasm!
✨Tip Number 4
Prepare for interviews by researching the company’s recent projects and campaigns. This will help you ask insightful questions and demonstrate your genuine interest in their work. Plus, it’ll give you a chance to showcase your knowledge of digital marketing trends and strategies.
We think you need these skills to ace Senior Account Manager - Mitchell & Stones in Southampton
Some tips for your application 🫡
Show Your Passion for Marketing: When you're writing your application, let your enthusiasm for marketing shine through! We want to see how much you care about helping clients succeed and how you can bring that passion to our team.
Tailor Your Application: Make sure to customise your application to highlight your experience with digital marketing and client management. We love seeing how your skills align with what we do at Mitchell & Stones, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us see how you can fit into our collaborative culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Jobster
✨Know Your Clients Inside Out
Before the interview, take some time to research Mitchell & Stones' clients and their industries. Understanding their goals and challenges will help you demonstrate how your experience aligns with their needs. Be ready to discuss how you've successfully managed client relationships in the past.
✨Showcase Your Digital Marketing Expertise
Prepare to talk about your experience with various digital marketing channels like PPC, SEO, and social media. Bring examples of campaigns you've led, focusing on the results achieved. This will show that you not only understand the theory but also have practical experience in delivering successful strategies.
✨Demonstrate Leadership Skills
As a Senior Account Manager, you'll be leading a team. Be prepared to share examples of how you've managed teams in the past, including how you delegate tasks and ensure high standards. Highlight your ability to inspire and support your team while maintaining a solutions-first attitude.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Mitchell & Stones' approach to client management and their vision for the future. This shows your curiosity and genuine interest in the role, and it can help you assess if the company culture aligns with your values.
