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- Tasks: Support sales and project teams by conducting technical discussions with online retailers.
- Company: Global-e, the leading platform for cross-border e-commerce growth.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Why this job: Join a dynamic team and help brands expand their global reach effortlessly.
- Qualifications: 3+ years in solution design, strong communication skills, and a tech-savvy mindset.
- Other info: Exciting role with excellent career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically.
With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless localized shopping experience.
We are looking for a skilled and enthusiastic Solutions Engineer to play a key role in supporting our Sales, Project, Product and R&D teams, conducting technical discussions with online retailers and brands wishing to expand their cross-border business with Global-e. The job will include leading the technology and integration tracks in face-to-face as well as remote meetings with prospect and existing clients, being always up to date with ongoing and future developments of Global-e’s systems, as well as taking client’s feedbacks, inputs and requests back to the Product and R&D teams.
Responsibilities- Help clients understand the power and flexibility of Global-e’s platform, explaining technical features and problem solving any potential roadblocks.
- Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical impediments.
- Make recommendations on integration strategy required to successfully implement a complete solution providing “best practice” advice to customers to optimize the integrated Global-e platform effectiveness.
- Act as a technical focal point for integrating clients, have the technological savviness required to demonstrate and prototype integrations in merchant environments.
- Provide ongoing education and technical assistance to current partners and integrate clients.
- Become a Product expert up to date with features and product roadmaps, by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects - act as the Product’s and R&D’s teams mediator.
- 3+ years experience in solution design / integration with direct client interaction, in SaaS-based environment - solutions engineer role preferred.
- Strong communication skills with the ability to deliver a solution pitch and convey complex technical concepts to both technical and non-technical audiences.
- BA/BS/Master degree in Computer Science or another technical field.
- Firm understanding of systems integration concepts, API implementation (RESTful services) and relational databases (SQL).
- Established problem-solving skills and troubleshooting abilities.
- Experience in close working interactions with distant teams.
- Ability to learn and work with varying technological environments (including emerging technologies), methodologies, and solutions in the Cloud/IT Technology space.
- Ability to multitask and work well under deadlines in a changing environment.
- Previous experience in eCommerce and Logistics/Operations environment is a strong advantage.
Solutions Engineer - Global-e employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - Global-e
✨Tip Number 1
Get to know Global-e inside out! Familiarise yourself with their platform and how it helps retailers expand internationally. This will not only boost your confidence but also help you answer any tricky questions during interviews.
✨Tip Number 2
Practice your pitch! You’ll need to explain complex technical concepts clearly, so grab a friend or family member and run through your explanations. The more you practice, the smoother it’ll be when you’re in front of the interview panel.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and even lead to referrals, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Global-e team.
We think you need these skills to ace Solutions Engineer - Global-e
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solutions Engineer role. Highlight your experience in solution design and integration, especially in SaaS environments. We want to see how your skills align with what we do at Global-e!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your technical skills can help us support our clients. Keep it engaging and relevant to the role.
Showcase Your Technical Savviness: In your application, don’t shy away from showcasing your understanding of systems integration, API implementation, and relational databases. We love seeing candidates who can communicate complex concepts clearly, so make that a focus!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Let’s get your application rolling!
How to prepare for a job interview at Jobster
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of Global-e’s platform. Brush up on systems integration concepts, API implementation, and relational databases. Being able to discuss these topics confidently will show that you’re ready to tackle the challenges of the Solutions Engineer role.
✨Practice Your Pitch
You’ll need to convey complex technical concepts to both technical and non-technical audiences. Prepare a few key points about how Global-e can help clients expand their cross-border business. Practising your pitch will help you communicate effectively during the interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you’ve successfully resolved technical issues or objections. Think of specific examples that highlight your troubleshooting abilities and how you’ve helped clients overcome roadblocks in a SaaS environment.
✨Engage with the Interviewers
Don’t just answer questions; engage in a dialogue. Ask insightful questions about Global-e’s future developments and how they align with client needs. This shows your enthusiasm for the role and your commitment to understanding the company’s vision.
