Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with technical expertise and ensure they achieve their security goals.
- Company: Join Intezer, a leader in AI-powered autonomous security technology.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in cybersecurity.
- Qualifications: Experience in pre-sales or customer success roles; strong communication skills.
- Other info: Collaborative environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Intezer is a leading provider of AI-powered technology for autonomous security operations. With a focus on innovation and quality, its Autonomous SOC Platform is designed to investigate incidents, make triage decisions, and elevate findings about serious threats like an expert Tier 1 SOC analyst (but without the burnout, skill gaps, and alert fatigue).
Job Description
The Pre‑Sales Engineer will be providing our customers with technical expertise and professional services to make sure they are meeting their objectives. They are a key component of our company’s success, working together with customers, partners, and their Intezer colleagues.
Responsibilities
- Work with Sales Team and conduct a success POC, responsible for the POC process and management
- Understand each customer’s security process and make recommendations based on Intezer’s solution and best practices
- Customer ongoing communication – proactively reaching out to our customers and ensuring maximum utilization of our solution, while keeping their satisfaction levels up
- Establish highly effective relationships with senior executives and key decision-makers to ensure a close and successful long‑term business relationship
- New customer onboarding – work with our new customers to design, deploy, configure and integrate Intezer solution in their environment and workflows
- Customer services – assist customers with their product questions and issues, and work with the Intezer teams to resolve the issues and answer questions
- Identify up‑sell opportunities and communicate potential risks that would threaten renewals
- Monitor and maintain client health score and proactively drive action throughout the customer lifecycle to reduce churn risk
What do you need to succeed?
- Pre Sales and/or Customer success experiences
- Experience in customer‑facing roles
- Familiarity with the different products, processes and ecosystem
Nice to have
- Experience as a Security Incident Responder or SOC analyst/manager
- Linux system administration & troubleshooting experience
- Ability to develop and maintain scripts in Python or JavaScript
Communication Skills
- Excellent verbal and written English language skills. Additional language – a plus
- Ability to work under pressure, and to prioritize tasks accordingly
Team Player
- Lead Cross‑functionally – Collaborate with internal teams to drive alignment, understand customer perceptions and partner together to exceed customer expectations
- Work closely with Product and Professional Service teams to track optimization requests, best practices/technical recommendations and ensure account issues are resolved quickly
Solution Engineer - Intezer employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Engineer - Intezer
✨Tip Number 1
Get to know the company inside out! Research Intezer's products and their Autonomous SOC Platform. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of a Pre-Sales Engineer. Highlight your customer-facing experience and any relevant technical expertise to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Solution Engineer - Intezer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Solution Engineer role. Highlight any pre-sales or customer success experience, and don’t forget to mention your familiarity with security processes and technologies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about autonomous security operations and how your background makes you a perfect fit for Intezer. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your excellent communication skills. Use clear and professional language, and don’t shy away from showing a bit of your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Make sure you understand Intezer's Autonomous SOC Platform inside and out. Familiarise yourself with its features, benefits, and how it stands out in the market. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Skills
Since this role involves a lot of customer interaction, be ready to share examples from your past experiences where you've successfully managed customer relationships. Highlight any instances where you’ve turned a challenging situation into a positive outcome, as this will demonstrate your ability to maintain client satisfaction.
✨Prepare for Technical Questions
Brush up on your knowledge of security processes and incident response. Be prepared to discuss how you would approach a Proof of Concept (POC) and what best practices you would recommend to customers. This shows that you can think critically and apply your knowledge practically.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
