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For Companies At a Glance
- Tasks: Support customers by maintaining and repairing high-speed packaging machines.
- Company: Join Smurfit Westrock, a leader in packaging solutions.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact by ensuring machines run at peak efficiency.
- Qualifications: 3-5 years experience with electro-mechanical machinery and PLCs.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Purpose
This role is primarily about supporting our customers in the United Kingdom and occasionally overseas and ensuring that their Smurfit Westrock high speed packaging machines are maintained in excellent condition and run at >98% efficiency. The Field Service Technician is responsible for the safety, installation, commissioning, maintenance, and repair of Smurfit Westrock packaging equipment in use at our customer's sites. They ensure that we always work safely and are actively involved in the continuous improvement of our work practices as well as implementing projects.
Role Responsibilities
- Ensuring the safe operation and maintenance of Smurfit Westrock machines
- Installation, commissioning, and customer acceptance of new machines
- Proactively monitoring machine performance and intervening to ensure maximum efficiency
- Proactively managing scheduled maintenance of machines entrusted to you (actively looking for and resolving problems before they become issues for our customers)
- Assessing machine mechanical wear and conducting the planned replacement of worn components
- Improve the knowledge and skills of customer operators and maintainers and creating Standard Operating Procedures (SOPs) where needed.
- Actively involved with the team to improve our own work practices
- Troubleshooting electrical and mechanical faults and quickly escalating to colleagues when required
- Ensuring that the correct tools, spare parts and consumables are available
- Input to the continuous improvement of Smurfit Westrock’s machine design
Knowledge, Skills, Experience
- Ideally 3 to 5 years’ experience of installing, maintaining, and repairing electro-mechanical machinery
- Knowledge and practical experience of PLCs and Mechatronic systems
- Independent, customer-oriented way of working
- Performance-oriented thinking and acting
- Willingness to challenge “we have always done it like this” thinking
- Willingness to travel
- Language: English (Another European language is a plus)
- Project management experience is a plus
- LEAN and Six Sigma experience is a plus
Service Engineer - Packaging Machinery - Smurfit Westrock employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Packaging Machinery - Smurfit Westrock
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Smurfit Westrock. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with electro-mechanical machinery and any projects you've led. Make sure they see how you can bring value to their team.
✨Tip Number 3
Be proactive! If you notice any issues with machines during your research or networking, mention how you would tackle those problems. This shows you're already thinking like a Service Engineer and are ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Smurfit Westrock team.
We think you need these skills to ace Service Engineer - Packaging Machinery - Smurfit Westrock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintaining and repairing electro-mechanical machinery. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your customer-oriented approach can benefit Smurfit Westrock. Keep it engaging and personal!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you've proactively resolved issues or improved processes. We love candidates who think outside the box and are willing to challenge the status quo!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Make sure you brush up on your knowledge of electro-mechanical machinery, PLCs, and mechatronic systems. Be ready to discuss your hands-on experience and how you've tackled similar challenges in the past. This will show that you're not just familiar with the theory but can apply it practically.
✨Show Your Problem-Solving Skills
Prepare examples of how you've proactively identified and resolved issues in previous roles. Think about times when you improved machine efficiency or implemented new processes. This will demonstrate your performance-oriented mindset and willingness to challenge the status quo.
✨Safety First
Since safety is a big part of the role, be prepared to talk about your approach to maintaining safe working conditions. Share any relevant experiences where you ensured safety protocols were followed, especially during installations or maintenance tasks.
✨Be Customer-Centric
Highlight your independent, customer-oriented way of working. Discuss how you've improved the knowledge and skills of operators in the past, and be ready to explain how you would create Standard Operating Procedures (SOPs) for customers. This shows that you care about their success as much as your own.
