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- Tasks: Support sales operations and ensure smooth order management from quote to delivery.
- Company: Join Liang & Eimil, a leading B2B furniture designer and wholesaler.
- Benefits: Competitive salary, employee discounts, and professional development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the design industry.
- Qualifications: 3 years in sales support or client service, strong organisational skills, and a passion for design.
- Other info: Work in a collaborative environment with exposure to top UK projects.
The predicted salary is between 13 - 16 £ per hour.
Location: London, UK
Reports to: Sales Manager
Are you a detail-driven multitasker who thrives in a fast-paced, customer-focused environment? We’re looking for a Sales Coordinator to join our team and play a key role in keeping our sales operations running smoothly from quote to delivery. At Liang & Eimil, we’re a leading B2B furniture designer and wholesaler, supplying design-led residential and commercial furniture solutions to retailers, dealers, and hospitality projects across the UK and beyond. Our team is passionate about product quality, customer relationships, and operational excellence and we’re looking for someone who shares that same drive.
What You’ll Do
- You’ll be the link between our customers, sales team, and operations—ensuring that every order is handled with care and precision.
Key responsibilities include:
- Inbound Project & Pipeline Support
- Act as the primary point-of-contact for inbound A&D enquiries
- Triage requests for pricing, samples, and product information
- Follow up on quotes, samples, and decisions to prevent project stalls
- Maintain communication with designers on active projects (no outbound prospecting)
- Track specification status and flag risks (VE, substitutions, delays) to the Sales Manager
- Update CRM/project pipelines with accurate status, dates, and notes
- Support regional sales managers with lead generation and client follow-up.
- Customer Experience & Relationship Continuity
- Respond promptly to A&D clients and trade partners
- Ensure designers feel supported between field visits
- Coordinate sample dispatches and manage sample returns when needed
- Provide clear product details, availability, and lead times
- Escalate technical or commercial queries to the RSM when needed
- Order Management & Internal Coordination
- Prepare quotes, revisions, pro-formas, and sales documentation
- Process confirmed orders accurately and coordinate with the warehouse and external transport partners to ensure timely deliveries
- Monitor delivery timelines and proactively communicate with customers
- Manage customer claims, coordinating replacements, returns, or credits efficiently
- Provide sales reports, forecasting updates, and activity summaries to management
- Maintain accurate CRM records (company data, contacts, pricing, project notes)
- Work with internal teams to ensure resolutions meet service standards
Success in This Role Looks Like:
- A&D clients feel supported and receive timely responses
- Quotes, samples, and active specs do not stall or go cold
- Claims, replacements, and returns are handled smoothly
- Deliveries land on time and expectations are well-managed
- Regional pipeline and CRM data stay accurate and current
- Sales Managers spend more time hunting and less time on admin
- The region maintains high continuity and customer satisfaction
Skills and Experience
We’re looking for someone with a strong mix of organisational ability, commercial awareness, and a collaborative mindset.
- Minimum 3 years of experience in a sales support/consultant, project coordination, or client service role ideally within the furniture, interiors, or design industry.
- Exceptional attention to detail with strong administrative and organisational skills.
- Confident communicator with a professional manner when liaising with both clients and internal teams.
- Proficient in Microsoft Office and CRM systems (HubSpot experience is advantageous).
- Ability to manage multiple projects simultaneously while maintaining accuracy and composure.
- A collaborative, proactive team player with a passion for design and a commitment to delivering excellent client experiences.
- You’re very motivated to deliver strong sales performance and accelerate your career growth.
- Experience in a similar role in furniture and interior product wholesale is a plus.
This role is based across two locations: our Shoreditch showroom and our head office in Enfield. You will be working 3 days in our Head Office and 2 days in our Shoreditch Showroom.
Why Join Us?
At Liang & Eimil, you’ll be part of a team that values initiative, teamwork, and growth. We’re an established brand with a forward-thinking mindset — proud of our products, our partnerships, and our people and we offer:
- Competitive salary, dependent on experience.
- Opportunities for professional development within a global design brand (progression to be a sales executive as the first step).
- Employee discounts on Liang & Eimil beautiful products.
- Exposure to many of the UK’s leading residential, workplace, and hospitality projects.
If you’re looking to grow your career in a collaborative, design-led, and customer-focused business, we’d love to hear from you.
Sales Coordinator - B2B Furniture & Interior Wholesale - Studentjob.co.uk employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - B2B Furniture & Interior Wholesale - Studentjob.co.uk
✨Tip Number 1
Network like a pro! Reach out to your connections in the furniture and design industry. Attend events, join online forums, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Sales Coordinator role.
✨Tip Number 2
Prepare for interviews by researching Liang & Eimil thoroughly. Understand their products, values, and recent projects. This will not only impress them but also help you tailor your answers to show how you can contribute to their team.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple projects or improved processes in previous roles. This is key for a Sales Coordinator, so let them see your attention to detail in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you top of mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Coordinator - B2B Furniture & Interior Wholesale - Studentjob.co.uk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational abilities and any relevant experience in sales support or project coordination, especially in the furniture or design industry.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for design and customer service. Mention specific examples of how you've successfully managed multiple projects or supported clients in previous roles to demonstrate your fit for the Sales Coordinator position.
Showcase Your Communication Skills: Since this role involves liaising with clients and internal teams, make sure to highlight your confident communication style. Use clear and professional language in your application to reflect how you would interact in the workplace.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining our team at Liang & Eimil. Plus, it’s the best way for us to see your application in the right context!
How to prepare for a job interview at Jobster
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with Liang & Eimil’s product range and their unique selling points. This will not only show your enthusiasm for the role but also help you answer questions about how you can support A&D clients effectively.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experience that highlight your ability to manage multiple projects and maintain accuracy under pressure. Use specific scenarios where you successfully coordinated orders or handled customer queries to showcase your skills.
✨Showcase Your Communication Style
Since this role involves liaising with clients and internal teams, practice articulating your thoughts clearly and professionally. Think of ways to demonstrate your confident communication style, perhaps by discussing how you’ve resolved client issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the company and the role. Inquire about the team dynamics, the tools they use for CRM, or how they measure success in sales coordination. This shows you’re genuinely interested in contributing to their goals.
