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- Tasks: Provide exceptional customer support and resolve complaints in a hybrid work model.
- Company: Dynamic customer service company based in Rotherham.
- Benefits: Competitive salary, 22 days holiday, and great employee perks.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: Excellent communication skills and experience in complaint handling preferred.
- Other info: Enjoy the flexibility of working from home and in the office.
The predicted salary is between 30000 - 42000 £ per year.
A customer service company in Rotherham is seeking a customer service representative to provide exceptional support and complaint resolution. The role involves working in a hybrid model, with 2 days in-office and 3 days at home.
Candidates should have excellent communication skills, preferably with experience in complaint handling, and be self-motivated.
The package includes a competitive salary, 22 days of holiday, and various employee benefits.
Hybrid Customer Experience Advisor in Rotherham employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Advisor in Rotherham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they handle customer service can give you a leg up. We want to see that you’re genuinely interested in being part of our team!
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional support, we recommend role-playing common customer scenarios with a friend. It’ll help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to share your experiences with complaint handling. We love hearing about real-life examples where you turned a negative situation into a positive outcome. It shows us you’ve got the skills we need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Hybrid Customer Experience Advisor in Rotherham
Some tips for your application 🫡
Show Off Your Communication Skills: Make sure to highlight your excellent communication skills in your application. We want to see how you can convey information clearly and effectively, especially when it comes to handling complaints.
Tailor Your Experience: If you've got experience in complaint handling, don’t hold back! We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to the job.
Be Yourself: We’re looking for self-motivated individuals who can thrive in a hybrid work environment. Let your personality shine through in your application – we want to know what makes you tick!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jobster
✨Know the Company Inside Out
Before your interview, take some time to research the customer service company in Rotherham. Understand their values, mission, and the type of support they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Hybrid Customer Experience Advisor, excellent communication is key. Prepare examples from your past experiences where you've successfully handled complaints or resolved issues. Practise articulating these scenarios clearly and confidently, as this will demonstrate your ability to communicate effectively with customers.
✨Emphasise Your Self-Motivation
Since the role involves a hybrid model, it's important to highlight your self-motivation and ability to work independently. Share specific instances where you've taken initiative or managed your time effectively while working remotely. This will reassure them that you can thrive in a home-based environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about their approach to customer service or how they support their employees in a hybrid setting. This shows that you're engaged and serious about finding the right fit for both you and the company.
