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For Companies At a Glance
- Tasks: Lead a luxury store, drive sales, and enhance customer experience.
- Company: Join Roger Vivier, a prestigious brand in the luxury fashion industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team shaping the luxury retail experience.
- Qualifications: 2-3 years of team management experience in luxury sales.
- Other info: Embrace diversity and inclusion in a vibrant work environment.
The predicted salary is between 36000 - 60000 £ per year.
Mission
Responsible for the commercial development and branding of Roger Vivier within the store as well as customer experience and satisfaction.
Main activities
- Develop the store sales turnover:
- Guarantee the implementation of Roger Vivier commercial policy within the store
- Setting of sales objectives and periodic analysis of the results achieved
- Implementation of the selling ceremony in accordance with the Brand guidelines
- Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
- Guarantee the implementation of CRM actions in order to develop the customer database
- Supervise the coordination of Trade marketing events
- Analyse sales reports and customer feedback
- Propose action plans in order to exceed the set objectives and increase turnover
- Guarantee correct invoicing and collection procedures
- Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis
- Organize the activity of the store: planning, determine collective and individual actions
- Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement
- Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
- Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy
- Guarantee customer satisfaction
- Guarantee compliance with the rules and procedures within the store
Profile
- Experience: 2/3 years minimum team management experience
- Specific Competences: Management Luxury sales and hospitality techniques
- Aptitudes: Result and performance orientation (mastery of different KPIs), Client oriented, Organization, responsiveness and adaptability, Written and oral communication, Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes
- Fluent in English and other languages plus
Please apply with CV attached.
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Roger Vivier-Store Manager-London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roger Vivier-Store Manager-London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail world, especially those who know Roger Vivier. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for the brand! When you get that interview, make sure to express your love for Roger Vivier and its products. Share how you can enhance the customer experience and drive sales with your unique flair.
✨Tip Number 3
Prepare for role-play scenarios! As a Store Manager, you'll need to demonstrate your leadership and sales skills. Practise handling customer interactions and team management situations to show you're ready to take charge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Roger Vivier-Store Manager-London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role at Roger Vivier. Highlight your team management experience and any luxury sales expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for luxury retail and how you can enhance customer satisfaction. We love seeing genuine enthusiasm for the brand and the role.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements and KPIs you've met. Numbers speak volumes, so if you've increased sales or improved customer feedback, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Roger Vivier!
How to prepare for a job interview at Jobster
✨Know Your Brand Inside Out
Before the interview, dive deep into Roger Vivier's history, values, and product lines. Understanding their brand identity will help you articulate how you can contribute to their commercial development and customer experience.
✨Showcase Your Leadership Skills
Prepare examples of your past team management experiences. Highlight how you've motivated teams, set objectives, and improved performance. This will demonstrate your capability to lead and develop a successful sales team.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data analysis in previous roles to drive sales and improve customer satisfaction. This shows you're results-oriented and can exceed set objectives.
✨Engage with Customer Experience Strategies
Think about how you would implement CRM actions and enhance customer satisfaction in the store. Prepare to discuss specific strategies or ideas you have that align with Roger Vivier's luxury brand image and customer service standards.
