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For Companies At a Glance
- Tasks: Coordinate bookings and ensure clients receive top-notch temporary housing solutions.
- Company: Join the #1 rated temporary housing company in the USA, with a global presence.
- Benefits: Full-time role with opportunities for growth and a dynamic work environment.
- Why this job: Be part of a team that values excellence and customer satisfaction.
- Qualifications: Strong interpersonal skills and experience in customer service or hospitality.
- Other info: Work in a vibrant London office with a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
At Nomad Temporary Housing, we combine the offerings of 163,000 of the highest quality temporary corporate apartments with the superior service of a single full-service temporary housing company. We have 18,000 serviced apartment properties globally, catering to a diverse clientele. Our customers include many from the Fortune 1000, numerous relocation companies, and smaller firms.
We are seeking a dedicated Reservation Coordinator to join our dynamic team at the London office. This is a full-time, on-site role that plays a critical part in ensuring our clients receive the best possible temporary housing solutions. As a Reservation Coordinator, you will have the opportunity to work closely with clients from around the globe to understand their temporary housing needs for their guests. You will engage with a variety of temporary housing partners across the EMEA region to secure the most suitable accommodations. Your role will involve coordinating with multiple stakeholders to ensure that all requirements are met, and guests have a seamless experience.
Key responsibilities
- Client Interaction: Build and maintain strong relationships with clients, understanding their specific housing requirements.
- Booking Coordination: Liaise with temporary housing partners to book accommodations that meet the clients' needs.
- Problem Solving: Address any issues that arise during the booking process, ensuring quick and effective resolution.
- Documentation: Keep accurate records of all interactions and bookings to maintain a comprehensive database.
- Team Collaboration: Work closely with other team members to share insights and best practices, contributing to the overall success of the team.
Qualifications
- Strong Interpersonal Skills: Proven experience in building and maintaining relationships with clients.
- Customer Satisfaction: Demonstrated ability to maintain high levels of customer satisfaction.
- Customer Support: Experience in resolving complex customer issues.
- Communication Skills: Excellent written and verbal communication skills.
- Hospitality/Customer Service Experience: Preferably, experience working in the hospitality or customer service industry.
- Educational Background: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is highly preferred.
- Organisational Skills: Strong organizational and time-management skills.
If you have a passion for customer service, excellent communication skills, and the ability to manage multiple tasks efficiently, we would love to hear from you. Join us and be part of a team that values excellence and strives to provide outstanding service to our clients.
Reservations Coordinator - Nomad Temporary Housing employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Coordinator - Nomad Temporary Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Nomad Temporary Housing. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Nomad's services and values. Show us you understand what makes them #1 in customer satisfaction and how you can contribute to that success.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to resolve customer issues quickly and effectively. We want to see how you handle challenges, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Nomad.
We think you need these skills to ace Reservations Coordinator - Nomad Temporary Housing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reservations Coordinator role. Highlight your experience in customer service and any relevant skills that match what we’re looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about temporary housing and how your background makes you a great fit for Nomad. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Before the interview, dive deep into Nomad Temporary Housing's offerings and values. Familiarise yourself with their services, especially how they cater to diverse clients. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Interpersonal Skills
As a Reservations Coordinator, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully built relationships or resolved customer issues. This will show that you can connect with clients and ensure their satisfaction.
✨Be Ready to Problem Solve
Think of scenarios where you had to tackle unexpected challenges in a previous role. Be prepared to discuss how you approached these situations and what the outcomes were. This will highlight your problem-solving abilities, which are crucial for this position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the company's future plans. This not only shows your enthusiasm but also helps you gauge if Nomad is the right fit for you.
