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- Tasks: Support families by handling enquiries and guiding them through service options.
- Company: Caring healthcare organisation focused on family support.
- Benefits: Flexible working hours, remote work, and occasional in-clinic meetings.
- Why this job: Make a real difference in families' lives while working from home.
- Qualifications: Strong communication skills and experience with booking systems.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare organization is seeking a supportive and empathetic individual to handle enquiries and perform light triage for families. This role involves responding to enquiries across multiple channels, guiding parents through service options, and converting enquiries into appropriate appointments.
The ideal candidate will possess strong communication and customer care skills, along with familiarity in using booking systems. Flexible working hours are available, along with the possibility of occasional in-clinic meetings.
Remote Family Enquiries & Booking Specialist employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Family Enquiries & Booking Specialist
✨Tip Number 1
Make sure to research the healthcare organisation before your interview. Knowing their values and services will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves guiding parents through service options, being clear and empathetic in your responses is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and help you get started on this exciting journey.
We think you need these skills to ace Remote Family Enquiries & Booking Specialist
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your supportive side! Share examples of how you've helped others in the past, especially in a customer care setting. We want to know how you connect with families and make their experience better.
Highlight Your Communication Skills: Strong communication is key for this role. Make sure to showcase your ability to convey information clearly and effectively. Whether it's through written examples or describing past experiences, we want to see how you can guide parents through their options.
Familiarity with Booking Systems: If you've used booking systems before, shout about it! Mention any relevant experience you have with similar tools. If not, don’t worry—just express your willingness to learn and adapt quickly to new systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Jobster
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Enquiries & Booking Specialist. Familiarise yourself with the healthcare organisation's services and how they support families. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since this role requires a supportive and empathetic approach, think of examples from your past experiences where you've demonstrated these qualities. Be ready to discuss how you handled sensitive situations or helped someone navigate a challenging enquiry. This will highlight your suitability for the position.
✨Brush Up on Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to refine your responses. Remember, it's not just about what you say, but how you say it!
✨Familiarity with Booking Systems
If you have experience with booking systems, be prepared to discuss it. If not, do a bit of research on common systems used in healthcare settings. Showing that you're proactive about learning can set you apart from other candidates and demonstrate your commitment to the role.
