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- Tasks: Support car dealerships with customer care and sales admin in a dynamic automotive environment.
- Company: Join an award-winning team focused on customer satisfaction and growth.
- Benefits: Earn £31,000 plus excellent benefits and enjoy hybrid working after training.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Fluent in Norwegian or Swedish with prior customer care experience.
- Other info: Great opportunity for career advancement in a supportive team.
The predicted salary is between 25000 - 36000 £ per year.
Swedish or Norwegian speaking customer support specialist in the Reading area. The role combines customer care and sales admin support in the automotive sector, with inbound calls, delivery arrangements, and liaison with a warehouse. The team is award-winning and customer-focused. Full training is provided, with opportunity to grow responsibilities within the organisation.
Language Requirement: Fluent Norwegian or Swedish
Salary: £31,000 per year plus excellent benefits
Location and Hours:
- Location: Reading (Hybrid work available after training)
- Working Hours: Monday to Friday, 9:00am – 5:30pm
The Role: You will support car dealerships in Sweden and Norway and act as the frontline representative of the company. This is an inbound role.
Responsibilities:
- Respond to incoming phone and email in a caring, nurturing way
- Use Excel to track deliveries and arrange collections
- Log customer queries
- Advise on products
- Help customers navigate the various products
Qualifications / Skills:
- Fluent Norwegian or fluent Swedish
- Previous sales admin support or customer care experience gained in an office environment (min 1-2 years)
- Based locally in Reading
Swedish or Norwegian Speaking Customer Support Specialist - ABL Recruitment in Reading employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish or Norwegian Speaking Customer Support Specialist - ABL Recruitment in Reading
✨Tip Number 1
Get to know the company inside out! Research ABL Recruitment and understand their values, especially in customer care. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your language skills! Since you'll be dealing with Swedish or Norwegian customers, brush up on your language proficiency. It’ll give you a confidence boost during interviews and make you stand out.
✨Tip Number 3
Prepare for role-play scenarios! Think about how you would handle common customer queries or complaints. Practising these situations can help you shine in interviews and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and helps us keep track of your application easily.
We think you need these skills to ace Swedish or Norwegian Speaking Customer Support Specialist - ABL Recruitment in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer support experience and language skills. We want to see how your background fits with the role, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about this role and how your skills can benefit our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Language Skills: Since this role requires fluent Norwegian or Swedish, make sure to mention your language proficiency clearly. If you have any relevant experiences using these languages in a customer support context, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Brush Up on Your Language Skills
Since the role requires fluency in Swedish or Norwegian, make sure you’re comfortable speaking and writing in your chosen language. Practise common customer service phrases and scenarios that might come up during the interview to show off your skills.
✨Know the Automotive Sector
Familiarise yourself with the automotive industry, especially how customer support operates within it. Research common challenges faced by car dealerships in Sweden and Norway, so you can discuss how you would handle these situations effectively.
✨Showcase Your Customer Care Experience
Prepare examples from your previous roles where you provided excellent customer service or resolved issues. Highlight any experience you have with sales admin support, as this will be crucial for the position.
✨Get Comfortable with Excel
Since you'll be using Excel to track deliveries and arrange collections, brush up on your Excel skills. Be ready to discuss how you've used Excel in past roles, and maybe even mention specific functions or features you’re familiar with.
