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For Companies At a Glance
- Tasks: Manage customer relationships and drive business growth while ensuring satisfaction.
- Company: Join a dynamic recruitment firm with a supportive culture.
- Benefits: Competitive salary, commission opportunities, and hybrid working.
- Why this job: Make a real impact by helping customers succeed and grow.
- Qualifications: 2 years in account management or sales, strong communication skills.
- Other info: Great career progression opportunities in a growing company.
The predicted salary is between 30000 - 35000 £ per year.
Our client based in Reading is looking for a Junior Account Manager to join their team. Hybrid working. Salary £30k - £35K DOE plus up to 25% commission.
Overview
You will successfully retain and grow your customers from the onboarding phase through to annual renewal by creating and maintaining long‑term, trust‑based relationships and developing additional business opportunities. You will liaise with cross‑functional, global internal teams (including sales, professional services, content and technology) to improve the entire customer experience and will negotiate new terms and pricing at the point of renewal using the client’s renewal process. You are customer‑oriented with a drive to achieve goals and maintain a great customer experience, listening to our customers to understand their goals and concerns. You will be able to suggest forward‑thinking ideas to promote our services, current and new, and work closely with your customers to understand their needs and exceed their expectations.
Responsibilities
- Work with assigned portfolio of customers to provide learning solutions, develop new business, drive usage and ensure customer satisfaction.
- Serve as primary day‑to‑day liaison with assigned customers and maintain positive ongoing relationships.
- Manage multiple projects simultaneously while interfacing with different internal and external stakeholders.
Experience And Qualifications
Technical Skills
- At least 2 years of Account Management, Customer Success or Sales team experience managing customers through success, planning, retention and growth.
- Ambition to forge a career in a commercial role within a growing private‑equity backed business.
- Willingness to learn new skills in customer growth, sales, negotiation and contracting.
- Ambition to move up in the business is fully supported as opportunities to develop will increase as the business grows.
- Strong presentation and communication skills with an ability to easily build rapport.
- Autonomous attitude and ability to work well unsupervised.
- Competent IT skills. Proficient in CRM, MS Excel, Word, PowerPoint and LinkedIn.
Soft Skills
- Strong organizational and time management skills to ensure deadlines are met while maintaining high‑quality work.
- A team player who enjoys working with others and contributing to the success of the team.
Junior Account Manager - Parkside Recruitment in Reading employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager - Parkside Recruitment in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services so you can speak confidently about how you can contribute. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Junior Account Manager - Parkside Recruitment in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Account Manager role. Highlight your account management or customer success experience, and don’t forget to sprinkle in some examples of how you've built strong relationships with clients.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your ambition to grow within a commercial role and how you plan to exceed customer expectations.
Show Off Your Communication Skills: Since this role involves liaising with various teams and customers, make sure your written application showcases your strong communication skills. Keep your language clear and engaging, and don’t shy away from showing a bit of your personality!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Jobster
✨Know Your Customer
Before the interview, research the company and its clients. Understand their needs and how the Junior Account Manager role fits into their strategy. This will help you demonstrate your customer-oriented mindset and show that you're ready to build those long-term relationships.
✨Showcase Your Experience
Be prepared to discuss your previous experience in account management or customer success. Use specific examples to illustrate how you've successfully managed customer relationships, driven growth, and ensured satisfaction. This will highlight your ability to meet the expectations of the role.
✨Demonstrate Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and confidently. You might even want to prepare a short presentation about a relevant topic to showcase your presentation skills and ability to engage with stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's approach to customer success, how they measure satisfaction, or what challenges the team currently faces. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
