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For Companies At a Glance
- Tasks: Lead and manage Education PFI Projects, ensuring top-notch service delivery and compliance.
- Company: Join Mitie, a leader in facilities management with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Make a real impact by driving growth and enhancing client relationships.
- Qualifications: Proven leadership skills and experience in facilities management required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for an experienced Account Manager to manage Education PFI Projects in the Northwest Region. The successful applicant will have full leadership and financial responsibility with primary focus of operational and commercial compliance. You will lead, develop, manage, and motivate a support services team to the agreed standards ensuring that the client receives services of the highest quality and support the Regional Account Manager in the development of the business strategy in line with current and emerging client needs.
Responsibilities
- Build long term and sustainable customer relationships whilst maintaining the highest standards of presentation, personal integrity and customer support.
- Identify organic growth opportunities through innovation and new initiatives.
- Seek new ways to drive revenue and grow the account.
- Ensure the contract is performing within the agreed PFI contractual KPIs and SLAs.
- Ensure that the client receives services within the contractual terms, ensuring these are delivered in a cost-effective way.
- Management of people to include development and succession planning within the contract to ensure opportunities are created and key personnel are retained.
- Ensure that the budget is adhered to and all levels of expenditure are within the set account targets.
- Work closely with the onsite team to ensure that cost data is current, benchmarks are in place and efficiency drives enhance the performance capability.
- Liaise and support key internal and external stakeholders.
- Ensure high standards are maintained to include compliance to standards, health and safety particularly statutory compliance across all services lines.
- Support the FM Operations team in identifying risks. Demonstrate ownership to ensure that the risks are mitigated and actioned as appropriate by appointed and competent persons.
- Develop and implement an effective asset maintenance and lifecycle programme.
- Deliver an effective KPI audit regime.
- Project Management of additional and lifecycle works, ensuring compliance within the contract and governance arrangements.
- Ensure full understanding of any changes and development in legislation and working practices that may affect the company’s operations and/or present new opportunities.
- Full P&L responsibility, maintain accurate monthly control of accrued income, debt, profit and cash, taking proactive action in each area as required.
- Ensure forecasting is accurate and in line with company expectations.
- Full contractor management, ensuring compliance with internal and client protocols.
- Ensure the contract complies with the integrated management system - Quality, Health and Safety and Environment (QHSE) and processes and procedures are developed, approved and routinely audited.
- Must undertake an enhanced DBS.
What We Are Looking For
- Exceptional leadership and people management skills, experienced in leading multi-discipline teams.
- Proven track record in total facilities management in a PFI environment.
- Strong commercial acumen, with the ability to manage P&L accounts.
- Good negotiation skills at a senior level.
- Excellent interpersonal, communication and presentation skills.
- Task focused as well as people centred.
- Strong sense of urgency and desire to succeed.
- Ability to interpret and utilise financial and commercial information.
- Achieve set standards and operate to the performance criteria.
- Self-motivated and able to work on own initiative within a team environment.
- Must have a minimum of two years’ experience in managing hard and soft services.
- Suitable professional qualification or thorough experience in a similar role.
- NEBOSH Health and Safety qualification.
- Highly IT literate in the MS Office suite.
Account Manager - Mitie in Rainford employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Mitie in Rainford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know their values and how you can contribute to their goals. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Account Manager. Highlight your leadership skills and ability to drive revenue – make it clear why you're the perfect fit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Account Manager - Mitie in Rainford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing PFI projects and any relevant leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've driven revenue and built strong customer relationships in the past.
Showcase Your Achievements: Don't just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you've successfully managed budgets, improved compliance, or led teams to success. We love seeing quantifiable results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Know Your PFI Inside Out
Make sure you understand the ins and outs of PFI (Private Finance Initiative) projects, especially in the education sector. Brush up on relevant KPIs and SLAs that are crucial for the role, as this will show your potential employer that you're not just familiar with the terminology but can also apply it effectively.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management experience. Think about times when you've successfully led a multi-disciplinary team or managed a challenging situation. This will demonstrate your capability to motivate and develop a support services team, which is key for this role.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with P&L management and how you've driven revenue growth in previous roles. Bring specific examples of how you've identified organic growth opportunities or implemented innovative initiatives that have positively impacted the bottom line.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Think through potential challenges you might face in this role and how you would address them, particularly in relation to compliance and health and safety standards.
