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- Tasks: Be the go-to problem solver for clients using advanced navigation and positioning systems.
- Company: Join a UK-based engineering company at the forefront of tech innovation.
- Benefits: Enjoy a company card, phone, and annual profit share bonus.
- Why this job: Work with cutting-edge tech and travel while solving real-world problems.
- Qualifications: Strong maths or engineering degree and excellent communication skills.
- Other info: Dynamic role with opportunities for hands-on troubleshooting and client interaction.
The predicted salary is between 28000 - 35000 £ per year.
An opportunity to join a UK-based engineering company that designs and manufactures high-precision positioning and navigation systems used in industries like automotive testing, mapping and robotics.
A highly technical customer support position where you’d be the go‑to problem solver for clients using advanced navigation and positioning systems. You’ll be involved across the product lifecycle, from pre‑sales demonstrations to hands‑on troubleshooting at the workbench, and occasionally on‑site with customers. The work blends engineering, fault‑finding, and client interaction, with the chance to travel and work on genuinely cutting‑edge tech.
Essential Requirements Of a Customer Support Engineer- Strong maths or engineering foundation degree in Engineering, Maths or equivalent
- Ability to perform methodical, structured fault‑finding on complex hardware/software systems
- Clear, professional communication and confidence to represent the company in front of clients both in‑office and on‑site.
- Experience with similar systems in automotive, robotics, mapping or academia
- Exposure to customer support or B2B environments.
- UK driving licence is required
- Company card
- Company Phone
- Annual profit share bonus
There is no visa sponsorship available for this role. If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn’t already known to us.
Customer Support Engineer - Studentjob.co.uk in Oxford employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Engineer - Studentjob.co.uk in Oxford
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be troubleshooting complex systems, try to simulate real-life scenarios or case studies. This will prepare you for those tricky questions during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you know someone else who fits the bill, refer them and earn some extra cash!
We think you need these skills to ace Customer Support Engineer - Studentjob.co.uk in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your engineering background and any relevant experience in customer support. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Support Engineer role and how your experiences make you a perfect fit. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since this role involves client interaction, it’s crucial to demonstrate your clear and professional communication style. Whether it’s in your CV or cover letter, make sure we can see that you can represent us well in front of clients.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and you’ll be one step closer to joining our team at StudySmarter!
How to prepare for a job interview at Jobster
✨Know Your Tech
Make sure you brush up on the technical aspects of the navigation and positioning systems you'll be supporting. Familiarise yourself with common issues and solutions, as well as any recent advancements in the field. This will help you demonstrate your expertise and confidence during the interview.
✨Practice Problem-Solving
Since this role involves fault-finding on complex systems, practice articulating your thought process when troubleshooting. You might be given a hypothetical scenario during the interview, so being able to clearly explain how you would approach a problem will show your analytical skills and methodical thinking.
✨Communicate Clearly
As a Customer Support Engineer, you'll need to communicate effectively with clients. During the interview, focus on conveying your thoughts clearly and professionally. Practise explaining technical concepts in simple terms, as this will reflect your ability to interact with clients who may not have a technical background.
✨Show Enthusiasm for Travel
This role offers opportunities to travel and work on-site with clients. Express your excitement about this aspect during the interview. Share any relevant experiences you've had that involved travel or working directly with customers, as this will highlight your adaptability and eagerness to engage with clients in various settings.