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- Tasks: Lead incident resolution and manage stakeholder communications in a dynamic environment.
- Company: Professional services company based in Greater London with a focus on service excellence.
- Benefits: Competitive daily rate of £500 and a flexible work schedule.
- Why this job: Join a fast-paced team and make a real impact on service restoration.
- Qualifications: Strong SIAM experience and excellent communication skills required.
- Other info: Contract role for 4 months with opportunities for growth.
The predicted salary is between 100000 - 140000 £ per year.
A professional services company in Greater London seeks an experienced Incident Manager to own the Incident Management lifecycle. The ideal candidate will have strong SIAM experience and will be responsible for leading incident resolution, managing stakeholder communications, and maintaining SLA performance.
This contract role is set for a duration of 4 months with a rate of £500 per day, requiring an on-site presence of three days a week during operations.
Onsite London SIAM Incident Lead for Service Restoration employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite London SIAM Incident Lead for Service Restoration
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Incident Manager role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for those interviews by brushing up on your SIAM knowledge. Be ready to discuss real-life scenarios where you've led incident resolution and managed stakeholder communications effectively. Show them you’re the go-to person for maintaining SLA performance!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one. We want you to land that perfect gig!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Onsite London SIAM Incident Lead for Service Restoration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your SIAM experience and incident management skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Incident Manager position. Share specific examples of how you've led incident resolution and managed stakeholder communications.
Showcase Your Communication Skills: As an Incident Manager, communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. This will help us see how you can manage stakeholder communications in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Jobster
✨Know Your SIAM Inside Out
Make sure you brush up on your Service Integration and Management (SIAM) knowledge. Be ready to discuss specific frameworks and methodologies you've used in past roles, as well as how you've successfully led incident resolution processes.
✨Prepare for Stakeholder Scenarios
Think about times when you've had to manage stakeholder communications during incidents. Prepare examples that showcase your ability to keep everyone informed and calm under pressure, as this will be crucial for the role.
✨Understand SLA Performance Metrics
Familiarise yourself with key performance indicators related to SLA performance. Be prepared to discuss how you've maintained or improved these metrics in previous positions, as this will demonstrate your capability to meet the company's expectations.
✨Showcase Your Leadership Skills
As an Incident Lead, you'll need to exhibit strong leadership qualities. Prepare to share examples of how you've led teams through challenging incidents, highlighting your decision-making process and how you motivated your team to achieve successful outcomes.
