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- Tasks: Provide 24/7 operational support for mission-critical Defence ICT systems.
- Company: Join a specialist provider of secure ICT services for UK Defence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in secure environments while developing your technical skills.
- Qualifications: Experience in networking, security systems, and automation tools required.
- Other info: Dynamic role with a structured 24/7 duty rota and excellent career progression.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: On-site, Northallerton, North Yorkshire
Department: Engineering
Section: Engineering
Reports To: Technical Director
Location: Secure UK Defence Environment
Contract Type: Permanent
Client: Our client is a specialist provider of secure ICT services supporting critical UK Defence systems. Operating within highly regulated, high-availability environments, they deliver resilient infrastructure, operational assurance, and rapid incident response across missionâcritical platforms.
The engineering teams work at the forefront of secure networking, virtualisation, automation, and monitoring technologies to ensure Defence systems remain available, compliant, and secure 24/7.
Purpose of the Role
The Duty Engineer is a senior technical professional operating within secure Defence ICT environments, providing 24/7 operational support for missionâcritical systems. The role ensures system availability, resilience, security, and rapid incident resolution in line with contractual SLAs and KPIs, combining deep infrastructure expertise with modern automation and monitoring practices to deliver stable and compliant services. The role operates as part of a structured 24/7 duty rota, requiring outâofâhours, onâcall, and incident response support to maintain continuous operational service.
Key Responsibilities
- Providing 24/7 operational duty support to ensure the availability, security, and performance of Defence ICT systems
- Acting as a technical first responder for incidents, alerts, and service degradation within secure environments
- Troubleshooting and maintaining LAN, WAN, MPLS, SDâWAN networks, firewalls, and VPN services
- Administering Active Directory and domain services, including DNS, PKI, RDS, WSUS, and related platforms
- Managing VMware virtualisation environments, including ESXi, vCenter, and VMware Cloud Foundation
- Operating and supporting ASTERIX VoIP systems
- Maintaining SIEM and monitoring platforms, including Splunk and Microsoft System Centre tooling
- Performing Linux system administration, patching, and security hardening
- Creating and maintaining automation using PowerShell, Ansible, and GitLab
- Supporting vulnerability remediation, compliance activities, and audit readiness
- Delivering incident response, rootâcause analysis, and service restoration in line with agreed SLAs and KPIs
- Coordinating technical response and escalation to prevent incident impact or recurrence
Experience, Skills & Qualifications
- CCNA (or equivalent experience)
- LAN, MAN, and campus networking
- BGP, MPLS, VPLS, and VPN technologies
- SoftwareâDefined Networking (VMware NSX) and SDâWAN
- Security systems administration, including IDS/IPS
- Active Directory, ADFS, PKI, DNS, DHCP, GPO, RDS, WSUS, WAP
- VMware vSphere, ESXi, and VMware Cloud Foundation administration
- ASTERIX VoIP systems
- SIEM & monitoring: Microsoft System Centre Suite, Splunk Enterprise / ES / IT
- Telemetry platforms: OpenTelemetry, Telegraf
- Linux administration and security patching
- Automation and scripting using PowerShell, Ansible, and GitLab
Application Process
To apply, please submit your CV detailing your relevant experience and qualifications for the role. Applications will be reviewed on a rolling basis, so early submissions are encouraged.
Equal Opportunity Employer
We value diversity and are committed to creating an inclusive work environment. We encourage applicants from all backgrounds to apply.
Duty Engineer - Infrastructure Operations Engineer (24/7 Secure Systems) - Elvis Eckardt Recruitment in Northallerton employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Duty Engineer - Infrastructure Operations Engineer (24/7 Secure Systems) - Elvis Eckardt Recruitment in Northallerton
â¨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and understanding the latest trends in secure ICT services. Show them youâre not just a candidate, but a passionate expert ready to tackle their challenges head-on.
â¨Tip Number 3
Donât just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skill set â we want to see you thrive!
â¨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Engineer - Infrastructure Operations Engineer (24/7 Secure Systems) - Elvis Eckardt Recruitment in Northallerton
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Duty Engineer role. Highlight your experience with secure ICT environments and any relevant technical skills that match the job description. We want to see how you fit into our world!
Showcase Your Skills: Donât just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your expertise in areas like networking, automation, and incident response. This helps us see your potential impact.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon unless itâs relevant to the role. A well-structured CV makes it easier for us to spot your strengths.
Apply Through Our Website: Remember to apply through our website! Itâs the best way for us to receive your application directly. Plus, it shows youâre keen on joining our team at StudySmarter. Donât miss out!
How to prepare for a job interview at Jobster
â¨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around LAN, WAN, and the specific technologies mentioned in the job description. Be ready to discuss your experience with VMware, Active Directory, and any automation tools like PowerShell or Ansible.
â¨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled incidents in high-pressure environments. Think about specific situations where you acted as a first responder and how you resolved issues quickly while maintaining system security and availability.
â¨Understand the Importance of Compliance
Since this role involves working within secure Defence ICT environments, be prepared to discuss your understanding of compliance and audit readiness. Highlight any experience you have with vulnerability remediation and how you ensure systems remain compliant.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions that show your interest in the role and the company. Inquire about their approach to incident response or how they maintain operational assurance in a 24/7 environment. This shows you're genuinely interested and engaged.
