Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and service fire and security systems while providing top-notch customer support.
- Company: Join a diverse and inclusive company that values your growth and development.
- Benefits: Competitive salary up to £42k, excellent benefits, and career progression opportunities.
- Why this job: Make a real impact in the fire and security industry with a supportive team.
- Qualifications: PTS or Sentinel certification, technical expertise, and strong communication skills.
- Other info: Be part of a dynamic team with a focus on best practices and customer satisfaction.
The predicted salary is between 33600 - 50400 £ per year.
Fire & Security Role: Are you a Service Engineer attending maintenance calls and rectifying faults? Paying up to £42k.
What can you expect as an employee? This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at the application stage. The company is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
About the role: Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Responsibilities:
- Install, Commission and Servicing of our wide range of field equipment including Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
- Retrofit upgrades/extensions to existing systems as part of remedial works packages.
- Provide high levels of customer services.
- Understanding site plans, to allow installs to take part based on site survey documentation.
- Reactive call-outs to site, with an aim to provide a first-time fix.
- Provide on-site technical support and solutions to customers during both reactive and planned visits.
- Complete documentation in line with company standards.
- Work within strict H&S guidelines.
- Work as part of a 24/7 on-call rota.
- Advise customers on the latest products and services to improve efficiency.
Qualifications:
- Must have PTS or Sentinel.
- Good people management skills.
- Technical expertise in predominant skillset area.
- Competent admin skills with sound working knowledge of internal business system.
- Sound commercial awareness, knowledge of design and pricing of systems and upgrades.
- Service oriented, but can interchange on Install related tasks when required.
- Good verbal communicator.
- Excellent team player and relationship builder.
- Previous employment within a BAFE/SSAIB/NSI accredited company.
- Valid CSCS/ECS Card.
- IPAF/PASMA/Asbestos Awareness certification.
- Recent/current electrical qualifications.
- Knowledge of industry standard manufacturers preferred (Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone).
- Preference given to candidates with proven Gallagher Access Control skills and knowledge.
Behaviours:
- Can-do attitude and will to succeed.
- Empathetic and supportive.
- Best practice delivery focused.
Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!
Service Engineer - Complete Security Recruitment in Newcastle upon Tyne employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Complete Security Recruitment in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical expertise during interviews or networking chats. Bring examples of your past work or even offer to solve a hypothetical problem on the spot. This will show employers you’re the real deal!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Complete Security Recruitment. Express your interest and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep learning! Stay updated with the latest technologies and trends in the fire and security sector. Consider taking short courses or certifications that can boost your CV. This not only enhances your skills but also shows potential employers that you’re committed to your professional growth.
We think you need these skills to ace Service Engineer - Complete Security Recruitment in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with fire and security systems, and don’t forget to mention any relevant qualifications like PTS or Sentinel. We want to see how your skills match what we’re looking for!
Show Off Your Customer Service Skills: Since this role is all about providing top-notch customer service, make sure to include examples of how you've excelled in this area. We love seeing candidates who can communicate well and build relationships with clients!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate a straightforward approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to fire and security systems. Familiarise yourself with the specific equipment mentioned in the job description, like CCTV and access control systems. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role is customer service-oriented, prepare examples of how you've provided excellent service in the past. Think about situations where you resolved issues or went above and beyond for a client. This will demonstrate your commitment to delivering high levels of customer satisfaction.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, such as a reactive call-out or a technical fault. Practise answering these types of questions by thinking through your problem-solving process and how you would communicate with customers during these scenarios.
✨Emphasise Teamwork and Communication
This company values good team players, so be prepared to discuss your experiences working in teams. Highlight your communication skills and how you've built relationships with colleagues and clients. This will show that you can fit into their collaborative environment.
