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For Companies At a Glance
- Tasks: Support a high-performance IT environment and mentor junior engineers.
- Company: Join an elite engineering organisation where technology drives success.
- Benefits: Competitive salary, performance bonuses, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced, results-driven environment.
- Qualifications: 2-3 years in IT support with strong troubleshooting skills.
- Other info: Enjoy a culture of excellence and accountability with long-term stability.
The predicted salary is between 32000 - 48000 £ per year.
Join one of the most elite, high-performance engineering organisations in the world, where technology sits at the centre of a globally competitive, results-driven operation. This is a rare opportunity to support a business where speed, precision, and reliability are non-negotiable, and where IT performance directly impacts success at the highest level. You’ll be working in an environment that demands excellence, accountability, and continuous improvement.
The Role & Team
You’ll join a Service Desk team of 6, supporting a fast-paced, high-availability environment:
- 1 × Student Placement (1st Line)
- 2 × Junior Engineers
- 3 × Support Engineers
This is a hands-on technical role with added responsibility, including mentoring junior engineers and acting as a reliable escalation point.
Technology & Responsibilities
You’ll be working across a modern IT estate, supporting both cloud and on-prem systems, including:
- Azure Active Directory
- Exchange
- Intune
- Windows Servers
Your focus will be on maintaining system reliability, resolving issues quickly, and supporting a business where downtime is not an option.
Experience & Fit
- 2–3 years’ experience in an IT Support / Service Desk role
- Strong troubleshooting skills and confidence owning issues end-to-end
- Comfortable supporting and mentoring junior team members
- Background from any industry considered
Location, Salary & Bonus
- 5 days per week on-site in Milton Keynes
- Flexibility supported where needed
- Salary: £40,000 – £43,000 basic
- Up to £45,000 for a standout candidate
- Bonus: Up to £15,000 based on team performance
- Historically consistent bonus payouts
Why Apply?
- Work in a world-class, performance-critical environment
- Take on a more senior mentor-style role while staying hands-on
- Strong financial upside and long-term stability
- Be part of a culture that values precision, accountability, and excellence
Interested? Apply directly or message me for a confidential discussion.
IT Support Engineer - Hamilton Barnes in Milton Keynes employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Hamilton Barnes in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current employees at Hamilton Barnes on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Azure, Exchange, and troubleshooting techniques. Show them you’re ready to tackle their fast-paced environment!
✨Tip Number 3
Don’t forget to highlight your mentoring experience! If you've helped junior engineers before, share those stories. They want someone who can lead and support the team while keeping things running smoothly.
✨Tip Number 4
Apply through our website for a better chance! It shows you're serious about the role and gives you a direct line to the hiring team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace IT Support Engineer - Hamilton Barnes in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your troubleshooting skills and any experience with cloud and on-prem systems, as these are key to impressing us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our high-performance environment. Don’t forget to mention your mentoring experience!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved issues in previous roles. We love candidates who can own problems end-to-end, so share specific instances where you’ve made a difference.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Azure Active Directory and Windows Servers. Brush up on your troubleshooting skills and be ready to discuss specific scenarios where you've resolved issues quickly.
✨Showcase Your Mentoring Skills
Since this role involves mentoring junior engineers, think of examples where you've supported or guided others. Be prepared to share how you approach teaching and helping team members grow, as this will demonstrate your leadership potential.
✨Emphasise Reliability and Accountability
In a high-performance environment, reliability is key. Prepare to discuss how you ensure system uptime and handle pressure. Share stories that highlight your commitment to accountability and how you’ve maintained performance standards in past roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the challenges they face. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values, especially around excellence and continuous improvement.
