At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed at Harvey Nichols Manchester.
- Benefits: Part-time role with flexible hours and opportunities for career growth.
- Why this job: Be part of a luxury brand that values innovation and diversity.
- Qualifications: Experience in luxury retail and a passion for beauty products.
- Other info: Dynamic environment with a focus on personal development.
The predicted salary is between 11 - 16 £ per hour.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Harvey Nichols Manchester, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week on a fixed term contract up to a year starting in April 2026.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences Desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador - Studentjob.co.uk in Manchester employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador - Studentjob.co.uk in Manchester
✨Tip Number 1
Get to know the House of Creed inside out! Dive deep into their fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Practice your storytelling skills! When discussing products, weave in engaging stories about their features and benefits. This will make your sales pitch more compelling and memorable for customers.
✨Tip Number 3
Show off your passion for luxury! Whether it’s through your personal style or how you interact with others, let your enthusiasm shine. Brands like Creed are looking for ambassadors who embody their values and lifestyle.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Luxury Brand Ambassador - Studentjob.co.uk in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fragrances shine through. We want to see that you’re genuinely excited about the House of Creed and what we stand for!
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their ability to engage customers and drive sales, so don’t hold back!
Be Personable: Your written application should reflect your exceptional communication skills. Use a friendly tone and be yourself – we want to get a sense of your personality and how you’d fit into our team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your details and ensure they reach the right people!
How to prepare for a job interview at Jobster
✨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, scent profiles, and the brand's heritage. This knowledge will not only impress the interviewers but also show your genuine passion for the luxury brand.
✨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to share engaging stories about how specific fragrances can evoke emotions or memories. Practice weaving these narratives into your responses during the interview to demonstrate your sales excellence and customer engagement skills.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you delivered exceptional customer service. Be ready to discuss how you handled challenging situations or went above and beyond for a customer. This will highlight your commitment to creating memorable experiences, which is key for this role.
✨Visual Merchandising Insights
Understand the importance of visual presentation in luxury retail. Be prepared to discuss how you would maintain the Creed counter's aesthetic and ensure it reflects the brand's prestige. Sharing ideas on visual merchandising can set you apart as a candidate who truly understands the luxury market.