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- Tasks: Lead a team to deliver exceptional customer experiences in a luxury fragrance boutique.
- Company: Join Fraegra, a modern fragrance boutique focused on hospitality and craft.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a founding team that sets the standard for luxury retail.
- Qualifications: Experience in retail leadership and a passion for customer service.
- Other info: Opportunity to shape the future of a flagship store in Manchester.
The predicted salary is between 28800 - 43200 £ per year.
Fraegra is a modern fragrance boutique built on hospitality, craft, and emotional intelligence. We curate the world's most compelling niche and heritage fragrance brands and present them through residential retail, calm, tactile, intentional spaces where guests are welcomed as individuals, not transactions.
At Fraegra:
- Service is measured by how people feel, not how fast we move
- Expertise is shared through storytelling, not superiority
- Luxury is quiet, human, and deeply personal
Fraegra exists to become a place guests return to because it feels familiar, thoughtful, and consistently exceptional.
Our King Street boutique is Fraegra's northern flagship, a destination for those who value discernment over noise, craft over trend, and care over theatre. We are now building the founding leadership team who will set the standard for every Fraegra store that follows.
The Assistant Boutique Manager is the engine of consistency on the shop floor. You are a senior presence, trusted by the Boutique Manager, respected by the team, and felt by every guest. You lead by example, protect standards in real time, and ensure the Fraegra experience is delivered beautifully, even when the store is busy.
This role is for someone who understands that luxury lives in the details and that great leadership is often quiet, observant, and precise. You will be known for:
- Being a visible, calming leader on the floor
- Delivering and role-modelling exceptional consultations
- Supporting and coaching Fragrance Sommeliers day to day
- Protecting the Fraegra customer journey in every interaction
- Building meaningful client relationships and repeat visits
- Using sales and stock insight to maintain strong trading discipline
- Acting as the Store Manager's trusted second-in-command
You balance commercial awareness with human judgement and you care deeply about how the store feels, not just how it performs.
How You Work:
- You follow playbooks, not scripts
- You notice when standards slip and address them calmly
- You understand discretion, pacing, and emotional intelligence
- You treat client data as memory-keeping, not administration
- You are comfortable stepping up, stepping in, and holding the line
This is not a role for someone waiting to be told what to do. It is a role for someone ready to lead.
APPLICATION DETAILS
Please include in the body of your email:
- Your full name
- Where you currently live
- Your answers to the three questions below
Please attach:
- A CV (maximum 2 pages)
Send applications to: berni@fraegra.com (cc: dylan@fraegra.com)
APPLICATION QUESTIONS:
- How do you support high standards on a shop floor without creating pressure or tension?
- What does great leadership look like when you are not the most senior person in the room?
- Tell us about a time you noticed something small that made a big difference to a customer's experience.
Assistant Boutique Manager in Manchester employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Boutique Manager in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Fraegra's values and the unique experience they offer. This way, when you walk into that interview, you can speak their language and show them you're genuinely passionate about what they do.
✨Tip Number 2
Practice your storytelling skills! Since Fraegra values emotional intelligence and personal connections, think of examples from your past where you've created memorable experiences for customers. Share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 3
Be a calming presence! In your interview, showcase how you handle pressure and maintain high standards without adding stress to the team. Use real-life scenarios to illustrate your leadership style and how you support others in achieving excellence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Fraegra family. Let's make this happen together!
We think you need these skills to ace Assistant Boutique Manager in Manchester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get a sense of who you are beyond just your CV. Share your passion for fragrance and hospitality in a way that feels authentic to you.
Answer the Questions Thoughtfully: Take your time with the application questions. We’re looking for genuine insights into your leadership style and how you handle high standards. Use specific examples from your experience to illustrate your points – it’ll make your application stand out!
Keep It Concise: Remember, less is more! Stick to the two-page limit for your CV and be clear and concise in your answers. We appreciate well-structured applications that get straight to the point while still showcasing your skills and experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Jobster
✨Know the Brand Inside Out
Before your interview, dive deep into Fraegra's ethos and values. Understand their focus on hospitality, craft, and emotional intelligence. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Leadership Style
Think about how you can showcase your leadership qualities during the interview. Prepare examples that highlight your ability to lead by example, support your team, and maintain high standards without adding pressure. This is key for the Assistant Boutique Manager role.
✨Emphasise Customer Experience
Be ready to discuss how you build meaningful relationships with clients. Share specific stories where your attention to detail made a significant impact on a customer's experience. This aligns perfectly with Fraegra's commitment to creating a familiar and thoughtful environment.
✨Prepare Thoughtful Questions
At the end of the interview, have some insightful questions ready. Ask about how they envision the culture at the new King Street boutique or how they measure success in customer interactions. This shows your enthusiasm and helps you gauge if it's the right fit for you.
