At a Glance
- Tasks: Manage website content and e-commerce merchandising to enhance online shopping experiences.
- Company: Join a dynamic team focused on innovative e-commerce solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Shape the customer experience and lead exciting projects in a fast-paced environment.
- Qualifications: Experience with e-commerce platforms and strong content management skills required.
- Other info: Collaborative culture with a focus on creativity and innovation.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking an experienced Website Content & E‐commerce Merchandising Manager to take ownership of on‐site content publishing and merchandising across our e‐commerce platforms. This role sits at the intersection of content, merchandising, and technical execution, working closely with E‐commerce, Brand, Marketing, and Customer Services teams to deliver high‐quality, commercially effective web experiences.
The ideal candidate will have hands‐on experience managing content on websites, strong e‐commerce merchandising expertise, and confidence working with platforms such as Magento and/or Shopify. You will also play a key role in leading and delivering content migration to a new platform.
Key Responsibilities- Publish, update, and maintain website content including product pages, category pages, homepage, promotional landing pages, and blog posts.
- Work closely with Brand and Marketing teams to deliver engaging, on‐brand web pages that support commercial and campaign objectives.
- Proactively manage ongoing homepage and site adjustments and seasonal updates.
- Ensure content is accurate, up to date, and aligned with SEO and UX best practices.
- Prepare, resize, and optimise imagery for web use using Photoshop or similar tools.
- Manage external translation services to gather translations.
- Work with the eCommerce team and project management on content migration to a new platform, acting as the lead for coordination and delivery, and quality checks on the new system.
- Work with internal teams and external partners to troubleshoot issues and ensure a smooth transition.
- Manage on‐site merchandising across categories, including product ordering, prioritisation, and presentation.
- Maintain and support promotional activity such as gift‐with‐purchase, discounts, promotional banners, and double loyalty points.
- Ensure promotional mechanics are set up correctly from both a content and technical perspective.
- Monitor merchandising performance and make adjustments to improve conversion and customer experience.
- Work closely with the E‐commerce team to align content and merchandising with trading priorities.
- Partner with Customer Services to support promotion‐related queries and investigate issues when promotions or site functionality do not work as expected.
- Brief stylistic website changes to the eCommerce Project Manager and Development team.
- Act as a subject matter expert for on‐site content and promotions, providing clear explanations and solutions.
- Proven experience working with website content publishing in an e‐commerce environment.
- Hands‐on experience managing and merchandising products on websites.
- Previous experience working with CMS and e‐commerce platforms.
- Strong understanding of how content and merchandising drive online performance.
- Experience using image‐editing tools such as Photoshop, including resizing and optimising images for web.
- Ability to manage multiple stakeholders and priorities in a fast‐paced environment.
- Strong attention to detail and problem‐solving skills.
- Experience with Magento and/or Shopify.
- Experience supporting or leading website content migrations.
- Familiarity with promotional mechanics and loyalty schemes in e‐commerce.
- Basic understanding of HTML, CSS, or other web technologies.
- Proactive and confident taking ownership of projects.
- Comfortable leading initiatives and making decisions.
- Highly organised with strong communication skills.
- Collaborative mindset with the ability to work with multiple teams and stakeholders.
This role offers the opportunity to play a central part in shaping the on‐site customer experience, influencing both content and commercial performance. You will have ownership, visibility, and the chance to lead meaningful projects including platform migration and ongoing e‐commerce optimisation.
Website Content & E‐commerce Manager in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Content & E‐commerce Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in website content management and e-commerce merchandising. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its e-commerce strategies. Be ready to discuss how your experience with platforms like Magento or Shopify can help them achieve their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Website Content & E‐commerce Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with website content management and e-commerce merchandising. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills: Since this role involves working with platforms like Magento and Shopify, be sure to mention any hands-on experience you have with these tools. If you've done content migrations or used image-editing software like Photoshop, let us know!
Highlight Collaboration Experience: This position requires working closely with various teams, so share examples of how you've successfully collaborated in the past. We love seeing candidates who can demonstrate their ability to manage multiple stakeholders and priorities.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Jobster
✨Know Your Platforms
Make sure you’re well-versed in Magento and Shopify, as these are key to the role. Familiarise yourself with their features and functionalities, and be ready to discuss how you've used them in past roles.
✨Showcase Your Content Management Skills
Prepare examples of your previous work managing website content. Be ready to talk about specific projects where you published or optimised content, and how those efforts impacted e-commerce performance.
✨Understand SEO and UX Best Practices
Brush up on SEO strategies and user experience principles. Be prepared to explain how you ensure that content is not only engaging but also optimised for search engines and user navigation.
✨Collaboration is Key
Highlight your experience working with cross-functional teams. Share examples of how you’ve collaborated with marketing, customer service, or project management to achieve common goals, especially during content migrations.