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- Tasks: Conduct user research to create impactful digital products and services.
- Company: Join Solirius Reply, a dynamic consultancy with a collaborative culture.
- Benefits: Enjoy competitive salary, bonus scheme, private healthcare, and generous leave.
- Why this job: Make a real difference by designing inclusive, user-centred experiences.
- Qualifications: Experience in user research methodologies and strong communication skills required.
- Other info: Work in a flat organisation with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: London/Remote
Contract/Perm: Perm
Start Date: ASAP
Clearances: Internal Background Check (DBS) / Eligible for Security Clearance
About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best‑in‑class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real‑world problems. You enjoy working in collaborative, agile teams and take pride in delivering high‑quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius.
The role: We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human‑centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T‑shaped’ skills and is not afraid to take on new challenges.
Requirements:
- You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes.
- You’re experienced in a range of user research methodologies and broader research approaches.
- You know how to map and engage with different stakeholder groups.
- You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy.
- You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants.
- You’ve worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences.
- You’ve managed remote and in‑person usability testing throughout the agile development lifecycle.
- You’re able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data‑informed decisions.
- You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.
- You’re able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.
- You’re able to produce concise artefacts (e.g. Personas, journey maps, user stories) to help communicate user and business needs.
- You’re experienced at working with agile development teams and stakeholders to co‑design and deliver products and services to meet user needs.
- You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
- You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)
Communications and productivity: You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels. You have the technical literacy to understand (at a high‑level) technical processes, concepts and constraints. You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users. You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities.
Benefits: Competitive Salary, Bonus Scheme, Private Healthcare Insurance, 25 Days Annual Leave +
User Researcher - Solirius Reply in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher - Solirius Reply in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us you’re genuinely interested in Solirius Reply and how you can contribute to their mission.
✨Tip Number 3
Practice your storytelling skills. Be ready to share your experiences and how they relate to the role of User Researcher. We love hearing about your journey!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewers' minds and show us your enthusiasm for the role.
We think you need these skills to ace User Researcher - Solirius Reply in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user research methodologies and how they align with what we do at Solirius Reply. This shows us you’re genuinely interested in the position!
Showcase Your Communication Skills: Since strong communication is key for this role, don’t shy away from demonstrating your ability to engage with stakeholders. Use clear and concise language in your application to reflect your communication style and make it easy for us to see your potential.
Highlight Your Team Spirit: We love a good team player! Share examples of how you’ve collaborated with others in past projects. This will help us understand how you fit into our flat organisation and how you can contribute to our agile teams.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Jobster
✨Know Your User Research Methodologies
Make sure you brush up on various user research methodologies before the interview. Be ready to discuss how you've applied these methods in past projects, and think of specific examples that showcase your analytical mindset and ability to derive insights.
✨Showcase Your Communication Skills
Since this role involves engaging with clients and stakeholders, practice articulating your thoughts clearly. Prepare to explain complex concepts in a simple way, and be ready to demonstrate how you've effectively communicated research findings in previous roles.
✨Emphasise Collaboration and Teamwork
Solirius values collaboration, so highlight your experience working in agile teams. Share examples of how you've worked with cross-functional teams to co-design solutions, and be prepared to discuss how you handle feedback and adapt to new challenges.
✨Prepare for Ethical Considerations
Understanding ethical research practices is crucial. Be ready to discuss how you ensure participant privacy and inclusivity in your research. Think of ways you've creatively recruited diverse participants and how you advocate for high standards of usability and accessibility.
