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For Companies At a Glance
- Tasks: Provide top-notch support for trading applications and ensure smooth platform operations.
- Company: Join a cutting-edge fintech company transforming financial markets.
- Benefits: Competitive salary, vibrant culture, and opportunities for growth.
- Why this job: Be part of an innovative team shaping the future of finance.
- Qualifications: Experience with FIX Protocol, Linux servers, and FX trading.
- Other info: Dynamic role in London with a focus on client relationships.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a cutting-edge fintech organisation that is revolutionising the financial markets with their innovative trading platform? We are seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business.
Your Role
As a Support Specialist, you will play a key role in ensuring the smooth operation and reliability of the platform. If you are looking to join an innovative company with a fantastic working culture then apply today!
Your responsibilities will include:
- Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments.
- Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency.
- Incident Response: Manage and resolve incidents effectively to maintain platform stability and client satisfaction.
- Client Management: Work closely with clients, providing exceptional service and building lasting relationships.
Must-Haves:
- FIX Protocol experience
- Strong experience with Linux servers
- Background in FX trading or application support
Desirables:
- Scripting skills in any language (e.g., Python, Bash, or similar).
Location: London (4x per week onsite)
Trade Support Specialist (FX) - Hamilton Barnes in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support Specialist (FX) - Hamilton Barnes in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working at Hamilton Barnes or similar companies. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your FIX Protocol and Linux skills. We all know that confidence is key, so practice answering common questions related to application support and incident management to show you're the right fit.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss how you've tackled incidents in the past. Use real examples to demonstrate your ability to keep systems running smoothly and clients happy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trade Support Specialist (FX) - Hamilton Barnes in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Support Specialist role. Highlight your experience with FIX Protocol and Linux servers, as these are key for us. We want to see how your background in FX trading or application support makes you a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our innovative fintech team. Share specific examples of how you've delivered high-quality support in the past, and let your personality come through.
Showcase Your Technical Skills: Don’t forget to mention any scripting skills you have, like Python or Bash. We love tech-savvy candidates who can optimise monitoring systems and manage incidents effectively. Make sure these skills stand out in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic working culture!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Make sure you brush up on your knowledge of FIX Protocol and Linux servers. Be ready to discuss your experience with FX trading and application support in detail. The more you can demonstrate your expertise, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've managed incidents or resolved issues in the past. Think about times when you had to think on your feet and how you ensured client satisfaction during those moments.
✨Get Technical
Since this role involves application support, be prepared to talk about your experience with monitoring systems and any scripting skills you have. If you know Python or Bash, highlight how you've used these skills to optimise processes.
✨Build Rapport
Client management is key in this role, so practice how you'll build relationships during the interview. Think about how you can convey your passion for providing exceptional service and how you can contribute to a fantastic working culture.
