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For Companies At a Glance
- Tasks: Welcome and advise customers while promoting luxury products and building brand loyalty.
- Company: Join the prestigious TOD'S Group, known for its commitment to quality and style.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment in fashion retail.
- Why this job: Be part of a dynamic team and immerse yourself in the world of luxury fashion.
- Qualifications: Experience in luxury retail, a passion for fashion, and excellent customer service skills.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Client Advisor for Tod's Group, your missions will be:
- Welcome and advise international and local customers
- Detect and understand the customers' needs
- Optimize the turnover
- Promote the brand's image and standards/ know the range/array of products displayed/offered
- Manage the stock and optimize (inventory, deliveries, transfer etc...) according to internal processes
- Drive a high level of service through the development of client relationship/ Build customer loyalty
Qualifications:
- Luxury retail experience, preferably in leather goods/shoes
- Dynamism, reactivity, service and result-oriented
- Interest in fashion
- Fluent in English
- Other languages a plus (Italian, French, Mandarin, ...)
TOD'S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
TOD\'S Group London - Full-time/Part-time Client Advisor employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOD\'S Group London - Full-time/Part-time Client Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tod's products, values, and customer service standards. This will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As a Client Advisor, you'll be interacting with diverse customers. Role-play scenarios with friends or family to boost your confidence and improve your ability to understand and meet customer needs.
✨Tip Number 3
Network like a pro! Attend fashion events or connect with industry professionals on social media. Building relationships can open doors and give you insights into the luxury retail world that could set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Tod's team directly. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace TOD\'S Group London - Full-time/Part-time Client Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience in luxury retail, especially with leather goods or shoes, to show us you know your stuff.
Tailor Your CV: Make sure your CV is tailored to the Client Advisor role. Highlight your customer service skills and any experience that demonstrates your ability to build relationships and drive sales. We want to see how you can optimise turnover!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for dynamism and reactivity, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Tod's Group family!
How to prepare for a job interview at Jobster
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Tod's range of products, especially their leather goods and shoes. This knowledge will help you demonstrate your passion for the brand and show that you can effectively advise customers on their needs.
✨Showcase Your Customer Service Skills
Prepare examples from your previous luxury retail experience where you went above and beyond for a customer. Highlight how you built relationships and fostered loyalty, as this is key to succeeding in a Client Advisor role.
✨Demonstrate Your Fashion Interest
Be ready to discuss current fashion trends and how they relate to Tod's offerings. Showing genuine interest in fashion will resonate well with the interviewers and align with the brand's image.
✨Practice Your Language Skills
If you speak any additional languages, practice using them in a retail context. Being able to communicate with international customers can set you apart, so don’t hesitate to showcase this skill during your interview.
