Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow key client relationships while ensuring high-quality service delivery.
- Company: Join a leading investment services firm with a focus on client success.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Why this job: Make a real impact by building long-term partnerships and driving client success.
- Qualifications: Proven experience in client relationship management and strong communication skills.
- Other info: Dynamic role with opportunities to lead and develop a high-performing team.
The predicted salary is between 43200 - 72000 £ per year.
This role is responsible for proactively managing and growing key client relationships. You will build long-term partnerships with clients, adding value through strategic, commercial and service-led engagement, while ensuring high-quality delivery across product and operational workstreams. A core part of the role is maintaining a strong focus on end investors, ensuring WBS consistently supports positive customer outcomes and meets its regulatory obligations.
Key Responsibilities
- Build and maintain strong, long-term relationships with institutional and professional clients across the UK investment market.
- Act as a trusted partner to clients, supporting their growth and delivering consistently high service standards and positive customer outcomes.
- Drive revenue growth through proactive commercial engagement and by identifying opportunities to deepen client relationships.
- Own and actively manage a portfolio of key accounts, delivering structured service and commercial reviews.
- Develop a strong understanding of client needs, business models and strategic priorities to deliver tailored solutions.
- Engage directly with senior client stakeholders and executives to align services with client objectives and future roadmap.
- Act as a senior escalation point for complex service or product issues, ensuring timely and effective resolution.
- Work closely with Product, Business Development, Operations, Risk and Compliance teams to deliver seamless client solutions.
- Ensure services are delivered in line with agreed SLAs and regulatory requirements, including FCA Consumer Duty obligations.
- Use management information and performance data to monitor client performance, identify risks and support decision-making.
- Lead, coach and develop a high-performing client relationship team, promoting accountability and ownership.
- Support the execution of the wider client strategy and contribute to continuous improvement initiatives.
- Promote a strong culture of compliance, risk management, integrity and client focus.
- Represent the business externally through industry events, forums and client engagement activities.
We would love to hear from you if you have proven experience in client relationship management.
Senior Relationship Manager - Winterflood Business Services in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Relationship Manager - Winterflood Business Services in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join forums, and engage on LinkedIn. The more you put yourself out there, the better your chances of landing that Senior Relationship Manager role.
✨Tip Number 2
Showcase your expertise! When you meet potential employers or clients, don’t just talk about your experience—share specific examples of how you've built strong client relationships and driven revenue growth. This will help you stand out as a trusted partner.
✨Tip Number 3
Follow up after meetings! A quick thank-you email or a message highlighting a key point from your conversation can keep you top of mind. It shows you're proactive and genuinely interested in building those long-term partnerships.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to highlight your client management experience and how you can contribute to our culture of compliance and client focus.
We think you need these skills to ace Senior Relationship Manager - Winterflood Business Services in London
Some tips for your application 🫡
Showcase Your Relationship Skills: Make sure to highlight your experience in managing and growing client relationships. We want to see how you've built long-term partnerships and added value through your engagement. Use specific examples to demonstrate your ability to act as a trusted partner.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to reflect the job description. Mention how your skills align with our focus on delivering high-quality service and positive customer outcomes.
Be Data-Driven: Since we value performance data, include any relevant metrics or achievements that showcase your success in previous roles. This could be revenue growth, client satisfaction scores, or successful project completions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Jobster
✨Know Your Clients Inside Out
Before the interview, research the key clients and sectors that Winterflood Business Services engages with. Understand their business models, challenges, and how the company adds value to them. This will help you demonstrate your ability to build strong, long-term relationships.
✨Showcase Your Strategic Thinking
Be prepared to discuss specific examples of how you've driven revenue growth through proactive engagement in previous roles. Highlight your experience in identifying opportunities to deepen client relationships and how you tailored solutions to meet their strategic priorities.
✨Demonstrate Your Problem-Solving Skills
Since you'll be acting as a senior escalation point for complex issues, think of instances where you've successfully resolved challenging situations. Share these stories during the interview to illustrate your ability to ensure timely and effective resolutions.
✨Emphasise Team Collaboration
This role requires working closely with various teams like Product, Operations, and Compliance. Be ready to discuss how you've collaborated with different departments in the past to deliver seamless client solutions, showcasing your ability to promote accountability and ownership within a team.
