Senior National Account Manager- Laneige & Innisfree - AMOREPACIFIC in London

Job Overview

Company: Amorepacific UK

Job Location: Soho (London, United Kingdom) (on site)

Minimum Experience: 8+ Years (Beauty / Personal Care Industry)

Responsibilities

• Lead the overall commercial and partnership strategy for key retailers such as Space NK, Boots, Selfridges, Sephora, and other strategic accounts.
• Develop and implement long-term joint business plans, ensuring alignment with retailer objectives and the company's growth strategy.
• Identify and establish new strategic retail opportunities to expand distribution and market presence.
• Own the negotiation of high-level agreements, annual terms, and commercial strategies, setting the framework for KAMs to execute.
• Act as a senior representative with retailers, strengthening relationships at the leadership level and ensuring the brand is positioned as a preferred partner.

Sales Strategy & Excellence

• Own the sales strategy for retail partners, setting the vision and priorities for KAMs to deliver.
• Guide forecasting and commercial planning for new launches and key trading periods, ensuring accurate alignment with supply and marketing.
• Monitor category performance, competitor activity, and consumer trends to shape strategy and identify opportunities for growth.
• Partner with marketing to create retailer-specific campaigns that maximize visibility, drive consumer demand, and deliver profitable growth.

Business & Market Insights

• Provide senior management with actionable insights on retailer performance, category shifts, and competitor strategies.
• Review and challenge KAMs' account performance reports, ensuring continuous improvement and timely corrective action.
• Anticipate market changes and proactively adapt strategies to maintain competitiveness.
• Lead strategic discussions with internal stakeholders, ensuring retailer strategies align with overall company objectives.

Leadership & Team Management

• Oversee the execution of account plans by KAMs, ensuring consistency, alignment, and delivery against company targets.
• Foster a high-performance culture within the team, supporting professional growth and succession planning.
• Encourage cross-functional collaboration between KAMs, marketing, supply chain, and finance to ensure seamless execution of commercial plans.
• Manage, mentor, and develop the Key Account Management (KAM) team, setting clear objectives and providing strategic guidance.

Qualifications & Experience

• Minimum 7+ years of experience in Account Management within the retail industry, with a proven track record of driving commercial success and strategic partnerships.
• Prior experience in the beauty industry, ideally working with well-known beauty brands or retailers such as Space NK, Boots, Sephora, or similar.
• Proven expertise in developing and executing sales strategies to meet company objectives.
• Experience in marketing operations, brand communications, and product launch support.
• Strong understanding of customer and market dynamics within retail.
• BA degree in Business, Marketing, or Management; MBA a plus.

Skill Sets

• Strong financial and analytical skills.
• Deep understanding of customer and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Proven leadership and mentoring abilities.
• Strong organizational and project management skills.

Personal Attributes

• Able to work under pressure and manage tight schedules.
• Effective problem solver with innovative, market-driven thinking.
• Adaptable, collaborative, and a strong team player.
• Self-starter with the ability to work independently.
• Goal-oriented, results-driven, and committed to excellence.