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For Companies At a Glance
- Tasks: Manage key client accounts and drive impactful brand partnerships.
- Company: Award-winning Retail Media startup with a focus on innovation.
- Benefits: Competitive salary, pension, share scheme, and 25 days annual leave.
- Why this job: Join a high-growth startup and shape the future of brand partnerships.
- Qualifications: 5+ years in account management or related fields, strong analytical skills.
- Other info: Enjoy hybrid working and regular team socials in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
About BrandSwap
BrandSwap is an award-winning Retail Media startup helping online retailers drive revenue and conversions through brand-to-brand partnerships. We enable seamless, on-brand reward experiences across the full customer journey — from pre-checkout gift-with-purchase (GWP) offers and AI-powered targeting to post-checkout rewards and member perks. Our platform is lightweight to implement, deployable via publisher network tags, Google Tag Manager or SDK/API, with rapid speed to market. We are entering a high-growth phase as we move from startup to scale-up. That means real momentum, real responsibility, and real opportunity to shape how things work.
Role Overview
As Senior Account Manager, reporting to the Chief Customer Officer, you will act as a strategic partner to our clients — unlocking value for their customers, driving measurable revenue, and increasing adoption of BrandSwap's products. This is a high-autonomy role. We do not have rigid playbooks or layers of process — instead, you will have the space to think, act, and improve how we work as we grow. You will combine strategic thinking, collaboration, and data-driven insight to deliver impactful campaigns across our full product suite, while helping define best practice as the business scales.
Key Responsibilities
- Client Account Management
- Own and deepen relationships with a portfolio of key mid-market clients, while supporting enterprise partners where needed.
- Understand client business goals and translate them into effective BrandSwap strategies.
- Lead (or co-lead) campaign strategy, execution, and optimisation across your client portfolio.
- Act as a trusted, commercial partner rather than a reactive service contact.
- Monitor and interpret campaign performance (CTRs, EPCs, CVRs, revenue per customer, etc.).
- Clearly communicate results, insights, and optimisation recommendations to clients.
- Identify patterns and success stories that can be scaled across retailers (e.g. Currys, The AA, Morrisons).
- Use data confidently to guide decisions, not just report on outcomes.
- Identify and progress upsell and cross-sell opportunities across the BrandSwap platform.
- Drive deeper integration across the customer journey as relationships mature.
- Represent client needs internally, helping shape product evolution and roadmap priorities.
- Take ownership of improving how we manage, grow, and retain accounts over time.
Experience
Who We Are Looking For
- 5+ years' experience in account management or similar roles within retail media, e-commerce, partnerships, affiliate marketing, performance advertising, or media buying.
- Proven experience managing accounts end-to-end and contributing to revenue growth.
Technical & Analytical
- Strong analytical skills with the ability to turn performance data into actionable insight.
- Curiosity and technical confidence to understand on-site technology and AI-driven optimisation.
- Comfortable learning new products and concepts without needing step-by-step guidance.
Interpersonal & Working Style
- Clear, confident communicator who can present ideas and results convincingly.
- Enjoys building relationships and spending time with clients and colleagues.
- Proactive, organised, and comfortable taking initiative.
- Thrives in environments with autonomy, ownership, and evolving processes.
Collaboration & Mindset
- Comfortable working cross-functionally in a growing startup environment.
- Motivated by impact, responsibility, and continuous improvement.
- Happy to help define 'how we do things' as the company scales.
- Self-starter mentality — you enjoy working things out rather than waiting for instructions.
What We Offer
- Competitive salary + pension + share scheme.
- 25 days annual leave (plus public holidays), increasing annually with service, plus an extra day off for your birthday.
- Hybrid working (currently 3 days in the office, 2 from home — subject to change).
- Private WeWork office near Moorgate / Liverpool Street (barista, bike storage, showers).
- Regular team socials with drinks and dinners to celebrate success.
Senior Account Manager - BrandSwap | Relevant Brand Partnerships in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - BrandSwap | Relevant Brand Partnerships in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your achievements and case studies. This is your chance to shine and demonstrate how you can add value to potential employers like BrandSwap.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their products and think about how your experience aligns with their goals. Be ready to discuss how you can help drive revenue and improve client relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the BrandSwap team. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Senior Account Manager - BrandSwap | Relevant Brand Partnerships in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and how it aligns with BrandSwap's mission. We want to see how you can bring value to our clients!
Showcase Your Analytical Skills: Since this role involves performance analysis, don’t forget to mention specific examples where you've turned data into actionable insights. We love candidates who can confidently use data to drive decisions and improve outcomes.
Demonstrate Your Interpersonal Skills: We’re looking for someone who can build strong relationships with clients. Share stories that showcase your communication skills and how you've successfully collaborated with teams or clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive — a quality we really value!
How to prepare for a job interview at Jobster
✨Know Your Numbers
As a Senior Account Manager, you'll need to demonstrate your analytical skills. Brush up on key performance metrics like CTRs, EPCs, and CVRs. Be ready to discuss how you've used data to drive decisions in past roles — this will show you can turn insights into action.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed successful account strategies. Think about specific campaigns where you unlocked value for clients. This will highlight your ability to think strategically and act as a trusted partner rather than just a service provider.
✨Emphasise Relationship Building
BrandSwap values strong client relationships. Be prepared to talk about how you've deepened client connections in previous roles. Share stories that illustrate your proactive approach to account management and how you've identified upsell opportunities.
✨Be Ready for Autonomy
This role offers a lot of freedom, so be prepared to discuss how you thrive in environments with less structure. Share examples of times when you've taken initiative and improved processes without needing step-by-step guidance. This will show you're a self-starter who can adapt as the company scales.
