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For Companies At a Glance
- Tasks: Support sales operations and manage export documentation for international trade.
- Company: Dynamic B2B solutions provider in the furniture industry.
- Benefits: Hybrid working model, flexible hours, and a supportive team environment.
- Why this job: Make a real impact on customer satisfaction and operational excellence.
- Qualifications: Experience in sales support and knowledge of export documentation required.
- Other info: Opportunity for growth in a fast-paced commercial environment.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid Working | B2B Solutions
Are you an organised, proactive professional with a passion for international trade and excellent customer support? We are looking for a Sales Support Coordinator – Export Documentation Specialist to join a dynamic B2B team that delivers high-quality solutions across the UK and Europe. This is a key role supporting sales operations with a particular focus on UK and European export law, regulations and documentation — ensuring seamless delivery of orders from order entry through export compliance to shipment.
What You'll Be Doing
- Provide proactive support to the sales team and international clients from order receipt to completion.
- Manage customer enquiries via email and telephone with professionalism and urgency.
- Work closely with internal teams — sales, logistics, finance and warehouse — to ensure timely order fulfilment.
Export Documentation & Compliance
- Prepare, review and manage all export documentation in line with UK and EU regulations (commercial invoices, packing lists, certificates of origin, export declarations).
- Ensure compliance with current UK & European export laws and documentation standards.
- Work with freight forwarders, customs brokers and logistics partners to support export processes.
- Stay up-to-date with changes in trade legislation, advising internal stakeholders accordingly.
Order Processing & Systems
- Accurately input and manage customer orders in the CRM/ERP system (experience with MS Dynamics is highly valuable).
- Maintain accurate records of export compliance and documentation in line with audit and regulatory requirements.
- Monitor and report order status to internal teams and customers.
Who We're Looking For
- Strong experience in sales support and export documentation within a B2B environment.
- Knowledge of UK & European export law and documentation requirements.
- Experience with MS Dynamics or similar CRM/ERP systems.
- Excellent communication and organisational skills.
- A proactive, detail-oriented approach with an ability to manage multiple priorities.
- Comfortable working 3 days per week from the London office.
Bonus / Nice to Have
- Previous experience in furniture, interior solutions, manufacturing, or project-based B2B sectors.
- Familiarity with international logistics, customs processes and freight coordination.
Why This Role Is Exciting
- Be at the heart of a respected furniture solutions business shaping workspaces and learning environments across the UK and Europe.
- Use your export law knowledge to make a real impact on customer satisfaction and operational excellence.
- A hybrid work model with flexibility and a supportive sales team environment.
- Opportunity to grow in a role that bridges sales, compliance and international operations.
If you thrive in a fast-paced commercial environment and enjoy being a key part of cross-functional coordination — especially where export compliance meets customer service excellence — we would love to hear from you.
Sales Support Coordinator - Trinity Resource Solutions in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator - Trinity Resource Solutions in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in export documentation and compliance. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since you'll be managing customer enquiries and working with various teams, being clear and confident in your communication is key. Role-play common scenarios with a friend or family member.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Support Coordinator - Trinity Resource Solutions in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Coordinator role. Highlight your experience with export documentation and any relevant B2B sales support roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about international trade and how your proactive approach can benefit our team. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills: Since you'll be managing customer enquiries, it's essential to demonstrate your excellent communication skills. Use clear and professional language in your application, and don’t forget to mention any experience you have in handling customer queries.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Jobster
✨Know Your Export Regulations
Make sure you brush up on UK and European export laws before the interview. Being able to discuss specific regulations and how they impact the role will show that you're proactive and knowledgeable, which is exactly what they're looking for.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed multiple priorities in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to keep things running smoothly in a fast-paced environment.
✨Familiarise Yourself with MS Dynamics
If you have experience with MS Dynamics or similar CRM/ERP systems, be ready to discuss it. If not, take some time to learn the basics so you can confidently talk about how you'd manage customer orders and documentation in the system.
✨Show Enthusiasm for Customer Support
This role is all about providing excellent customer support, so be prepared to share your passion for helping clients. Think of specific instances where you've gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
