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For Companies At a Glance
- Tasks: Manage and grow a vibrant customer community while tracking performance and leading projects.
- Company: Top UK B2B SaaS company with a focus on community engagement.
- Benefits: Competitive rate of £300 per day and flexible remote work options.
- Why this job: Join a dynamic team and make a real impact in customer engagement.
- Qualifications: 3+ years in community management and strong communication skills.
- Other info: Full-time role for 9 months with opportunities for growth.
The predicted salary is between 72000 - 108000 £ per year.
A top company in the UK is seeking a Freelance Customer Channels Manager to manage and grow their customer community effectively. The role involves community engagement, performance tracking, and project management in a fast-paced environment.
Ideal candidates will have a minimum of 3 years of experience in community management and excellent communication skills.
This position offers a competitive rate of £300 per day for a full-time commitment over 9 months, with flexibility for remote work.
Remote Customer Channels Manager | B2B SaaS in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Channels Manager | B2B SaaS in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the B2B SaaS space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your community management successes. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its community. Be ready to discuss how you can enhance their customer engagement and track performance effectively. Tailor your answers to reflect their needs!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Remote Customer Channels Manager | B2B SaaS in London
Some tips for your application 🫡
Show Your Community Management Skills: Make sure to highlight your experience in community management. We want to see how you've engaged with customers and built communities in the past, so share specific examples that showcase your skills.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to our job description. Mention how your experience aligns with the responsibilities of managing and growing a customer community.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Jobster
✨Know Your Community
Before the interview, dive deep into the company's customer community. Understand their values, engagement strategies, and any recent initiatives. This will not only show your genuine interest but also help you discuss how you can contribute to their growth.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your community management skills. Focus on metrics and outcomes, like how you increased engagement or improved customer satisfaction. Numbers speak volumes, so be ready to share them!
✨Master the Art of Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it's about making a connection!
✨Be Ready for Project Management Questions
Expect questions around project management, especially in a fast-paced environment. Brush up on methodologies you've used, like Agile or Scrum, and be prepared to discuss how you prioritise tasks and manage deadlines effectively.
