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For Companies At a Glance
- Tasks: Lead and grow high-performing pharmacies while ensuring patient safety and operational excellence.
- Company: Well Pharmacy, a leader in community pharmacy with a focus on patient care.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Why this job: Shape the future of pharmacy operations and lead a motivated team.
- Qualifications: Experience in multi-site management and strong leadership skills required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are seeking an experienced and ambitious Regional Operations Manager to lead and grow our high-performing pharmacies across the South East of England. You will drive operational excellence, ensure patient safety, and optimise financial performance, all while developing teams that thrive in a performance-led culture.
Purpose:
- Optimise the financial performance of the Region.
- Recruit, develop, and retain high-performing teams.
- Ensure patient safety, quality, and operational standards are consistently delivered.
Key Responsibilities
Driving Results
- Line manage Area Operations Managers and strategic pharmacies within the Region.
- Provide clear direction to ensure business goals are achieved.
- Ensure all pharmacies have robust business plans aligned to regional budgets.
- Analyse data to drive profitable growth across Rx, services, OTC, and convenience.
- Ensure payroll and operational costs are within budget.
- Deliver excellent retail and operational standards across the Region.
High Performance Teams
- Build capable, engaged, and diverse teams through a performance-led culture.
- Coach Area Operations Managers, Pharmacy Managers, and their teams to achieve results.
- Foster an "own business" mindset within teams while ensuring alignment with corporate standards.
- Develop succession plans, recognise and reward success, and address underperformance.
- Ensure completion of mandatory training to maintain competence.
Patient Safety, Quality & Standards
- Ensure regulatory, professional, and NHS standards are consistently met.
- Lead a culture of continual improvement across the Region.
- Take ownership of serious patient safety incidents and complaints.
General Responsibilities
- Align regional business plans with corporate strategy ("Delivering Well").
- Monitor customer, people, and compliance measures through performance metrics.
- Maintain a strong understanding of the community pharmacy market.
- Ensure delivery of business cases for all investment projects.
- Guarantee legal and operational compliance across all pharmacies.
Knowledge, Skills & Experience
- Significant experience in field or multi-site management.
- Pharmacy background highly desirable.
- Strong leadership and coaching skills with the ability to adapt your style.
- Excellent communication, planning, and organisational skills.
- Strong networker and brand ambassador with the ability to build effective external relationships.
- Commercially aware with a track record of delivering business results.
Why Join Us?
This is a unique opportunity to shape the future of pharmacy operations in the South East, leading a motivated and high-performing team while making a real impact on patient care.
Apply Today
We reserve the right to close this vacancy early, so don't miss your chance to join our dynamic team.
Regional Operations Manager - Well Pharmacy in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager - Well Pharmacy in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy sector and let them know you're on the hunt for a Regional Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Well Pharmacy's values and recent initiatives. Tailor your responses to show how your experience aligns with their goals, especially around operational excellence and patient safety. We want to see that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've built high-performing teams and driven results in previous roles. Highlight your coaching style and how it has led to success in your teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Regional Operations Manager - Well Pharmacy in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in multi-site management and any pharmacy background you have. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've driven operational excellence and built high-performing teams in the past. We love a good story!
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership and coaching abilities. We’re looking for someone who can inspire and develop teams, so let us know how you've done this before!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Jobster
✨Know Your Numbers
As a Regional Operations Manager, you'll need to demonstrate your ability to analyse data and drive profitable growth. Brush up on key financial metrics relevant to pharmacy operations, such as budget management and cost control. Be ready to discuss how you've used data in past roles to optimise performance.
✨Showcase Your Leadership Style
This role requires strong leadership and coaching skills. Prepare examples of how you've built high-performing teams in the past. Think about specific situations where you fostered a performance-led culture and how you adapted your leadership style to meet the needs of your team.
✨Understand Patient Safety Standards
Patient safety is paramount in this role. Familiarise yourself with NHS standards and any relevant regulations. Be prepared to discuss how you've ensured compliance and quality in previous positions, and share your thoughts on fostering a culture of continual improvement.
✨Align with Corporate Strategy
The job involves aligning regional business plans with corporate strategy. Research Well Pharmacy's mission and values, and think about how your experience aligns with their goals. Be ready to articulate how you can contribute to 'Delivering Well' and what that means for operational excellence.
