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- Tasks: Lead incident resolution and manage stakeholder communications in a dynamic environment.
- Company: Professional services company based in Greater London with a focus on service excellence.
- Benefits: Competitive daily rate of £500 and flexible working arrangements.
- Why this job: Join a fast-paced team and make a real difference in incident management.
- Qualifications: Strong SIAM experience and excellent communication skills required.
- Other info: Contract role for 4 months with opportunities for growth.
The predicted salary is between 60000 - 84000 £ per year.
A professional services company in Greater London seeks an experienced Incident Manager to own the Incident Management lifecycle. The ideal candidate will have strong SIAM experience and will be responsible for leading incident resolution, managing stakeholder communications, and maintaining SLA performance.
This contract role is set for a duration of 4 months with a rate of £500 per day, requiring an on-site presence of three days a week during operations.
Onsite London SIAM Incident Lead for Service Restoration employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite London SIAM Incident Lead for Service Restoration
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a hidden job opening that’s not even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your SIAM experience aligns with their needs. We want you to shine and show them why you're the perfect fit for the Incident Manager role.
✨Tip Number 3
Practice your communication skills. As an Incident Manager, you'll need to manage stakeholder communications effectively. Try mock interviews with friends or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and make an impact.
We think you need these skills to ace Onsite London SIAM Incident Lead for Service Restoration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your SIAM experience and incident management skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Incident Manager position. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Remember, we want to understand your experience quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Jobster
✨Know Your SIAM Inside Out
Make sure you brush up on your Service Integration and Management (SIAM) knowledge. Be ready to discuss specific frameworks and methodologies you've used in past roles, as well as how you've successfully led incident resolution processes.
✨Prepare for Stakeholder Scenarios
Think about times when you've had to manage stakeholder communications during incidents. Prepare examples that showcase your ability to keep everyone informed and calm under pressure, as this will be crucial for the role.
✨Understand SLA Performance Metrics
Familiarise yourself with key performance indicators related to SLA performance. Be prepared to discuss how you've maintained or improved these metrics in previous positions, as this will demonstrate your capability to meet the company's expectations.
✨Showcase Your Leadership Skills
As an Incident Lead, you'll need to exhibit strong leadership qualities. Prepare to share examples of how you've led teams through challenging incidents, highlighting your decision-making process and how you motivated your team to achieve successful outcomes.
