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- Tasks: Drive membership sales through engaging calls and promote exclusive luxury retail experiences.
- Company: Join a leading luxury retail brand known for unique private sales in major cities.
- Benefits: Competitive salary, commission opportunities, and great perks await you.
- Why this job: Be part of an exciting team transforming luxury shopping into exclusive experiences.
- Qualifications: Sales experience and a passion for luxury retail are essential.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for a proactive and driven Membership Sales Representative to join a luxury retail brand in Central London, who specialise in hosting private and exclusive sample sales for a large number of luxury retail brands. This role is ideal for someone who is confident, self‑motivated, enjoys delivering commercial targets, has a strong sales background (either retail or head office) with a keen interest in luxury retail.
Working Hours: Monday - Friday 9am - 6pm
Company: By creating exceptional events, we have become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, Milan, and New York. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We've expanded our showroom network with the launch of an e‑shop, making the joy of shopping accessible to even more people. With over 500,000 clients in our database, we offer a calendar of exclusive sales, providing our community with a truly unique shopping experience.
Key Responsibilities:
- Phoning & Membership Conversion: Conduct high-volume outbound daily calls to new and existing clients to convert memberships, renewals, and upgrades. Take full ownership of day-to-day prospection and phoning performance, ensuring consistent follow-up, strong conversion rates, and high-quality client engagement. Confidently promote all membership tiers (Member & VIP), identifying upgrade opportunities and closing sales over the phone. During larger membership campaigns, lead and coordinate phoning activity, aligning supporting team members on scripts, targets, and best practice. Maintain accurate call records and feedback to support campaign optimisation and reporting.
- Membership Development & Growth: Grow the membership base by converting new and existing clients across all sales channels, with phone as the primary conversion channel, supported by on-site and online touchpoints once a week. Support membership loyalty, renewal, and re‑engagement initiatives. Work closely with showroom team to meet and exceed individual and team membership targets.
- Showroom Experience & Operations: Promote Membership and VIP benefits on-site once a week during strategic sales, supporting conversion and upgrade initiative. Support the training of other team members in collaboration with management. Work closely with the Showroom Team to optimise membership promotion in the showroom once a week.
The company are offering a competitive salary + commission opportunities and great benefits.
Membership Sales Representative - Luxury Retail - London - Legacy London Recruitment employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Representative - Luxury Retail - London - Legacy London Recruitment
✨Tip Number 1
Get to know the company inside out! Research their luxury retail offerings and understand their membership tiers. This will help you speak confidently about their products and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since this role involves high-volume outbound calls, rehearse your pitch and responses to common questions. The more comfortable you are on the phone, the better your chances of converting those memberships.
✨Tip Number 3
Network like a pro! Attend events or connect with people in the luxury retail space. Building relationships can give you an edge and might even lead to insider tips about the company or role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Membership Sales Representative - Luxury Retail - London - Legacy London Recruitment
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your sales experience in your application. We want to see how you've smashed targets in the past, whether in retail or head office. Use specific examples to show us what you can bring to the table!
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when candidates take the time to tailor their applications to our luxury retail brand. Mention why you're passionate about luxury retail and how you can contribute to our unique shopping experiences.
Be Proactive: In your written application, demonstrate your proactive nature. Share instances where you took the initiative to drive results or improve processes. We’re looking for someone who’s self-motivated and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Jobster
✨Know Your Luxury Brands
Before the interview, do your homework on the luxury brands that the company works with. Familiarise yourself with their latest collections and any recent news. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Master Your Sales Pitch
Prepare a concise sales pitch that highlights your experience in retail or sales. Be ready to discuss specific examples of how you've met or exceeded targets in the past. This will demonstrate your confidence and ability to deliver results, which is crucial for a Membership Sales Representative.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you are engaged and can communicate effectively, which is key when converting memberships over the phone.
✨Show Enthusiasm for Client Engagement
Express your passion for building relationships with clients. Share examples of how you've successfully engaged with customers in previous roles. Highlighting your proactive approach to client engagement will resonate well with the company's focus on high-quality client interactions.
