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- Tasks: Lead the member journey, manage onboarding, and drive engagement across teams.
- Company: Purpose-led membership organisation focused on member experience.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in member experiences while collaborating with diverse teams.
- Qualifications: Strong organisational skills and experience in membership management or client services.
- Other info: Based in Central London with a dynamic and supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
A purpose-led membership organisation is seeking a Membership Manager to oversee the end-to-end member journey. This role involves leading onboarding processes, managing CRM systems, and driving member engagement while collaborating across teams.
The ideal candidate will possess strong organisational skills and experience in membership management or client services.
This full-time position offers a hybrid working model based in Central London.
Membership Experience Manager — End-to-End, Data-Driven in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Experience Manager — End-to-End, Data-Driven in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding their member journey inside out. We should be ready to discuss how we can enhance onboarding processes and boost member engagement.
✨Tip Number 3
Showcase our organisational skills! Bring examples of how we've successfully managed projects or improved processes in previous roles. This will highlight our fit for the Membership Experience Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in being part of the team.
We think you need these skills to ace Membership Experience Manager — End-to-End, Data-Driven in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for membership management shine through. We want to see how much you care about enhancing the member experience and driving engagement!
Tailor Your CV: Make sure your CV highlights relevant experience in managing member journeys and CRM systems. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re the perfect fit for this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Membership Experience Manager position!
How to prepare for a job interview at Jobster
✨Know the Member Journey
Familiarise yourself with the end-to-end member journey. Be ready to discuss how you would enhance onboarding processes and drive engagement. Think about specific examples from your past experience that demonstrate your understanding of membership management.
✨Showcase Your Organisational Skills
Prepare to highlight your organisational skills during the interview. Bring examples of how you've successfully managed multiple tasks or projects simultaneously, especially in a membership or client services context. This will show that you can handle the demands of the role.
✨Understand CRM Systems
Brush up on your knowledge of CRM systems, as they are crucial for this role. Be prepared to discuss any CRM tools you've used in the past and how you've leveraged them to improve member experiences. This will demonstrate your technical proficiency and readiness for the position.
✨Collaborate Across Teams
Think about times when you've worked collaboratively across different teams. Be ready to share these experiences and how they contributed to successful outcomes. This will illustrate your ability to work well in a hybrid environment and engage with various stakeholders.
