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- Tasks: Manage marine claims from notification to settlement, ensuring excellent service and expertise.
- Company: Join a supportive team at Pen Underwriting with a hybrid working model.
- Benefits: Enjoy 25+ days holiday, competitive salary, and exciting career opportunities.
- Why this job: Make a real impact in marine claims while collaborating with diverse stakeholders.
- Qualifications: Experience in marine claims and strong communication skills are essential.
- Other info: Flexible work environment with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Join our Pen Claims team as a Marine Claims Handler. The primary location is London and we are open to receiving applications from other locations in the UK including Birmingham, Manchester, Ipswich, Leeds, Bristol, etc. This is a hybrid working model role.
You will manage a portfolio of marine claims, primarily Marine Hull, but also Marine Liability & Cargo from notification to settlement. You will work closely with clients, brokers, and underwriters, providing excellent service and technical expertise. This role offers the chance to make a real impact in a collaborative and supportive environment by contributing to the development and improvement of the marine claims function and processes.
How You'll Make An Impact- To investigate, negotiate, and resolve marine claims in accordance with policy terms and conditions, best practices, and service standards.
- To maintain accurate and timely records of claims data, correspondence, and financial transactions in the claims system.
- To communicate effectively and professionally with internal and external stakeholders, such as clients, brokers, underwriters, surveyors, lawyers, and regulators.
- To monitor and manage claims reserves, payments, and recoveries, ensuring compliance with internal and external guidelines and regulations.
- To identify and report on trends, issues, and opportunities related to marine claims, and propose solutions and recommendations.
- To participate in claims audits, reviews, and training, and provide feedback and support to colleagues and managers.
- To keep abreast of market developments, legal updates, and industry best practices in marine claims.
- To perform any other duties as assigned by the Marine Claims Manager or senior management.
- Experience in handling marine claims, preferably with an insurance company, Lloyds Syndicate or a Lloyds broker.
- A relevant professional qualification, such as CII, ACII, or AMIM, or working towards one.
- A sound knowledge of marine insurance products, policies, and markets.
- A strong analytical and problem-solving ability, with attention to detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse stakeholders.
- A self-motivated and proactive attitude, with the ability to work independently and as part of a team.
- A flexible and adaptable approach, with the ability to cope with changing priorities and deadlines.
- A proficiency in using MS Office applications and claims systems.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus
Marine Claims Handler - Pen Underwriting in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Claims Handler - Pen Underwriting in London
✨Tip Number 1
Network like a pro! Reach out to people in the marine insurance industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Marine Claims Handler role.
✨Tip Number 2
Prepare for those interviews by brushing up on your marine claims knowledge. We suggest you dive into recent trends and case studies. This will show your potential employer that you’re not just another candidate, but someone who’s genuinely interested in making an impact.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application. Plus, it shows us that you’re serious about joining our team and ready to take on the challenges of a Marine Claims Handler.
We think you need these skills to ace Marine Claims Handler - Pen Underwriting in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marine Claims Handler role. Highlight your experience in handling marine claims and any relevant qualifications like CII or ACII. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about marine insurance and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since you'll be dealing with clients, brokers, and underwriters, it's crucial to demonstrate your excellent communication skills. In your application, mention specific examples where you've effectively communicated complex information or resolved issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Jobster
✨Know Your Marine Claims Inside Out
Make sure you brush up on your knowledge of marine claims, especially Marine Hull, Liability, and Cargo. Familiarise yourself with the latest industry trends and best practices, as this will show your potential employer that you're genuinely interested and well-prepared.
✨Showcase Your Communication Skills
Since you'll be dealing with clients, brokers, and underwriters, it's crucial to demonstrate your excellent communication skills during the interview. Practice articulating complex ideas clearly and confidently, and be ready to provide examples of how you've built rapport with stakeholders in the past.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully resolved marine claims or navigated tricky situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and attention to detail.
✨Be Ready to Discuss Compliance and Regulations
Understanding compliance is key in the marine insurance sector. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in your previous roles. This will demonstrate your ability to manage claims effectively while adhering to internal and external guidelines.
