At a Glance
- Tasks: Engage with customers, manage sales enquiries, and support the sales team.
- Company: Join Komet Dental UK, a rapidly growing company in the dental sector.
- Benefits: Competitive salary, performance bonuses, and a supportive work environment.
- Why this job: Be part of an exciting growth phase and make a real impact on customer experience.
- Qualifications: Experience in sales or customer service, strong communication skills, and organisational abilities.
- Other info: Opportunity for long-term development in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
Following a highly successful launch in the UK and an excellent first year of growth, Komet Dental UK is continuing to invest in its commercial and customer-facing team. This is a rare chance to join Komet Dental UK at an early but proven stage of its journey. With strong foundations now in place and a fantastic Year 1 behind them, the focus is on strengthening customer engagement, supporting the field sales team, and continuing to deliver a premium experience across every touchpoint.
As Inside Sales & Customer Service Specialist, you will sit at the heart of the UK operation, combining commercial inside sales activity with high-quality customer service. You’ll work closely with Territory Managers, engage directly with customers, and play a visible role in shaping how the brand is experienced day to day. This role will suit someone who enjoys being close to customers, is highly organised, proactive, and commercially curious.
Key Responsibilities- Manage inbound sales enquiries via phone, email and digital channels
- Support Territory Managers with lead follow-up, quotations and active opportunities
- Conduct outbound calls to existing customers to promote products, offers and new innovations
- Re-engage inactive and lapsed accounts to drive incremental growth
- Promote and sell Komet Dental products to new and existing customers
- Support marketing campaigns, promotions and events through structured follow-up
- Act as a key point of contact for UK customers, delivering a professional, responsive and solutions-focused service
- Process customer orders accurately, ensuring clarity on pricing, availability and delivery
- Handle customer queries and issues through to resolution
- Maintain accurate CRM records and sales activity tracking
- Support the wider UK team with coordination and administrative tasks
- Participate in training, product education and team meetings
- Experience in inside sales, customer service or sales support within a B2B environment
- Confident and professional telephone manner with strong communication skills
- Highly organised with excellent attention to detail
- Commercial awareness and an interest in sales and relationship development
- Ability to manage multiple priorities in a growing, fast-paced environment
- Proficiency in Microsoft Office and CRM systems
- Exposure to the dental, medical device or wider healthcare sector
- Experience supporting field-based sales teams
- Confidence handling a high volume of inbound and outbound customer interactions
- Competitive base salary with performance-related bonus
- Company pension scheme
- Opportunity to join Komet Dental UK during an exciting growth phase following a strong first year
- Supportive, collaborative and values-led working environment
- Long-term development within a growing UK organisation
Inside Sales & Customer Service Specialist - Consult in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales & Customer Service Specialist - Consult in London
✨Tip Number 1
Get to know the company inside out! Research Komet Dental UK, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in inside sales and customer service. Highlight how your skills align with the role and how you can contribute to strengthening customer engagement at Komet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Inside Sales & Customer Service Specialist - Consult in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your inside sales and customer service experience, especially in a B2B environment, to show us you're the right fit for Komet Dental UK.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your proactive approach and commercial curiosity can contribute to Komet's growth. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Komet Dental UK. Don’t miss out!
How to prepare for a job interview at Jobster
✨Know the Company Inside Out
Before your interview, take some time to research Komet Dental UK. Understand their products, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Since this role is all about customer engagement, be prepared to share specific examples of how you've successfully handled customer queries or improved customer satisfaction in previous roles. Highlight your proactive approach and problem-solving abilities.
✨Prepare for Role-Specific Scenarios
Think about the key responsibilities listed in the job description, like managing inbound sales enquiries and supporting Territory Managers. Prepare scenarios where you've excelled in similar tasks, as this will demonstrate your readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, growth opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.