At a Glance
- Tasks: Deliver exceptional customer experiences and showcase stunning jewellery creations.
- Company: Join Anabela Chan, a pioneering fine jewellery brand loved by celebrities.
- Benefits: Enjoy competitive salary, monthly bonuses, medical insurance, and holiday entitlement.
- Why this job: Be part of a luxury brand that champions sustainability and creativity.
- Qualifications: 2 years in luxury retail, strong communication skills, and a passion for jewellery.
- Other info: Dynamic team environment with opportunities for growth and creativity.
The predicted salary is between 30000 - 42000 Β£ per year.
Founded in London in 2013, Anabela Chan is the first fine jewellery brand in the world to champion Laboratory Grown & Created Gemstones with high jewellery designs, artisanal craftsmanship and a focus on sustainable innovations. Jeweller to The Stars, our creations are worn and loved globally by collectors and superstars alike, from Beyonce, Rihanna, Lady Gaga, J. Lo to Taylor Swift and members of the Royal Families. With no advertising and strictly discovered through word of mouth, our unique jewels are presented at some of the most exclusive boutiques in the world including Harrods London, Lane Crawford Hong Kong, Luisa Via Roma Florence and Moda Operandi New York. Anabela Chan is an equal opportunity employer. We pride ourselves on creating a work environment where people feel valued, connected, heard and where creative ideas are always welcome.
Responsibilities
- In-store customer experience, talking about the brand, showcasing the jewellery creations, carrying out the sale, packaging and after sales service.
- Responding to customer email, WhatsApp and Message requests.
- Managing the boutique packaging level.
- Changing the boutique jewellery displays, ensuring the jewellery is clean and displays are tidy.
- Managing the stock including assistance with regular stock-checks.
- Creating stock reports.
- Manage inventory for customer repairs, bespoke items and stock repairs.
- Support with customer retention including events calendar, sending emails and gifts.
Skills & Experience
- Luxury Retail Experience: 2 yearsβ minimum experience working in a Luxury Retail Environment.
- Keen interest in luxury fashion/jewellery/lifestyle brands.
- Digital proficiency, learning agility, and a growth mindset.
- Adeptness in Mac software, Microsoft Office suites including Excel.
- Strong Communication & Interpersonal Skills: Excellent verbal and written communication skills, including the ability to build rapport with clients.
- Product Knowledge: Deep understanding of jewellery materials, gemstones, and design trends.
- Customer Service Orientation: A passion for providing exceptional customer service and creating memorable experiences.
- Attention to Detail: Ensuring accuracy in transactions and maintaining visual standards.
- Teamwork: Being able to collaborate effectively with other team members.
- Languages: verbal and written Arabic Language is preferred.
Rewards
- Competitive salary
- Uniform
- Monthly bonus scheme
- Holiday entitlement
- Medical Insurance Scheme
Location
Anabela Chan Flagship Boutique
Address: 35B Sloane Street, SW1X 9LP, London
Fine Jewellery Retail Assistant - ANABELA CHAN JOAILLERIE in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Fine Jewellery Retail Assistant - ANABELA CHAN JOAILLERIE in London
β¨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Anabela Chan's unique selling points, especially their focus on sustainable innovations and laboratory-grown gemstones. This knowledge will help you connect with customers and showcase the jewellery with confidence.
β¨Tip Number 2
Practice your communication skills! Since you'll be interacting with high-profile clients, it's crucial to build rapport quickly. Role-play with friends or family to refine your approach and ensure you're ready to provide that exceptional customer service.
β¨Tip Number 3
Show off your passion for luxury! When you apply through our website, make sure to highlight your keen interest in luxury fashion and jewellery. Share any relevant experiences that demonstrate your dedication to the industry.
β¨Tip Number 4
Stay organised and detail-oriented! Brush up on your inventory management skills and be prepared to discuss how you can maintain the boutique's visual standards. A strong attention to detail will set you apart from other candidates.
We think you need these skills to ace Fine Jewellery Retail Assistant - ANABELA CHAN JOAILLERIE in London
Some tips for your application π«‘
Show Your Passion for Jewellery: When writing your application, let your love for fine jewellery shine through! Share any experiences or stories that highlight your interest in luxury fashion and gemstones. We want to see your enthusiasm for the brand and the industry!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your luxury retail experience and any relevant skills that match the job description. We appreciate when applicants take the time to connect their background with what weβre looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We value good communication skills, so make sure your written application reflects that by being easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows youβre keen on joining our team at Anabela Chan Joallerie!
How to prepare for a job interview at Jobster
β¨Know Your Gems
Before the interview, brush up on your knowledge of gemstones and jewellery design trends. Anabela Chan values deep product knowledge, so being able to discuss different materials and their unique qualities will impress the interviewers.
β¨Showcase Your Customer Service Skills
Prepare examples from your previous luxury retail experience where you provided exceptional customer service. Think about how you created memorable experiences for clients, as this role is all about making customers feel valued and connected.
β¨Be Digital Savvy
Familiarise yourself with Mac software and Microsoft Office, especially Excel. Being digitally proficient is key in this role, so be ready to discuss how you've used these tools in past positions to manage inventory or create reports.
β¨Emphasise Teamwork and Communication
Anabela Chan looks for strong communication and interpersonal skills. Prepare to talk about how you've collaborated with team members in the past and how you build rapport with clients. This will show that you're a great fit for their team-oriented environment.