At a Glance
- Tasks: Drive sales from start to finish, targeting enterprise brands with complex support needs.
- Company: Innovative company revolutionising customer service with AI technology.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Join a pioneering team and make a real impact in the AI customer service space.
- Qualifications: 4+ years in enterprise sales with a proven track record of closing large accounts.
- Other info: Be part of an early-stage team shaping the future of customer service.
The predicted salary is between 43200 - 72000 £ per year.
Customer service is being rebuilt from the ground up - and this team is building an enterprise-grade multi-agent orchestration platform that lets AI agents handle real customer conversations end-to-end (not just Q&A).
Why this is interesting
- Real traction + real outcomes: one customer (a high-growth consumer marketplace) achieved 60% lower support costs and $1M annual cost savings - with faster resolution and improved CSAT.
- Enterprise-ready product: agents can execute actions in systems (refunds, returns, account updates), escalate to humans with full context, and plug into Zendesk / Intercom / Salesforce Service Cloud / Kustomer + custom APIs.
- Founders with a previous exit and a strong technical bench (ML/LLMs + enterprise SaaS DNA).
- Early team impact: you'll help shape the GTM motion and how the sales engine scales.
The role
You’ll own the full cycle — from pipeline creation to close — targeting enterprise consumer brands with complex support operations.
Responsibilities
- Build pipeline via research-led outbound + network + smart targeting
- Run end-to-end enterprise cycles (discovery → value narrative → proposal → negotiation → close)
- Partner closely with product/engineering to ensure smooth deployments & customer success
- Help define a repeatable enterprise GTM motion (early-stage = your fingerprints are everywhere)
Qualifications
- 4+ years in enterprise sales (complex, end-to-end cycles)
- Evidence of closing mid/large accounts with a $1M+ annual quota
- Strong outbound + enterprise stakeholder management
- Bonus: customer service / automation / AI domain exposure; extra languages; "build from zero" experience
Location: United Kingdom (remote) with access to London once or twice a week.
Enterprise Account Executive in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Enterprise Account Executive role. Personal referrals can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Research is key! Dive deep into the companies you’re interested in. Understand their customer service challenges and think about how our AI agents can solve them. This knowledge will help you stand out during interviews and show that you’re genuinely interested.
✨Tip Number 3
Practice your pitch! You’ll need to run end-to-end cycles, so get comfortable with articulating your value narrative. Role-play with a friend or mentor to refine your approach and ensure you can confidently handle any questions that come your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the exciting work we’re doing in AI and customer service.
We think you need these skills to ace Enterprise Account Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Enterprise Account Executive. Highlight your experience in enterprise sales and any relevant achievements, especially those that showcase your ability to close large accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and AI. Share specific examples of how you've built pipelines or managed complex sales cycles in the past.
Showcase Your Research Skills: We love candidates who do their homework! In your application, mention any research you've done on our company or the industry. This shows us you're genuinely interested and ready to hit the ground running.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Jobster
✨Know Your Product Inside Out
Before the interview, make sure you understand the enterprise-grade multi-agent orchestration platform inside and out. Familiarise yourself with how it integrates with systems like Zendesk and Salesforce, and be ready to discuss its impact on customer service costs and satisfaction.
✨Showcase Your Sales Success
Prepare to share specific examples of your past successes in enterprise sales. Highlight instances where you've closed mid to large accounts, especially those with a $1M+ annual quota. Use metrics to back up your claims and demonstrate your ability to manage complex sales cycles.
✨Research the Company and Its Customers
Dive deep into the company’s background, its founders, and the customers they serve. Understanding their target market and the challenges faced by enterprise consumer brands will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the company's vision for the future of AI in customer service, or how they measure success in their sales cycles. This not only shows your interest but also helps you gauge if the company aligns with your career goals.