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For Companies At a Glance
- Tasks: Lead exciting ecommerce projects and enhance our digital customer experience.
- Company: Join Hawes & Curtis, a prestigious British brand known for luxury and style.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Why this job: Be at the forefront of digital innovation in a heritage brand.
- Qualifications: Experience in project management and a passion for ecommerce.
- Other info: Collaborative environment with a focus on quality and excellence.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style.
The Role
As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Working cross-collaboratively with web development and ecommerce teams, you will oversee the coordination, planning, and execution of all technical implementations, platform enhancements, and third-party integrations.
- Project & Delivery Management
- Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with business priorities.
- Monitor progress and proactively identify risks, issues, and dependencies to keep projects on schedule.
- Maintain clear documentation, roadmaps, and implementation plans for all digital initiatives.
- Cross-Functional Collaboration
- Serve as the primary liaison between ecommerce, web development, design, content, merchandising, and external development partners.
- Partner with the Ecommerce team to ensure strong governance, accurate reporting and clear communication across delivery teams.
- Facilitate regular project meetings, sprint planning, and monthly/weekly service review sessions to drive consistent communication and accountability.
- Quality Assurance & Operational Excellence
- Oversee testing, QA processes, and validation of all site releases to ensure accuracy, performance, and brand consistency.
Ecommerce Service Delivery Manager - Hawes and Curtis in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Service Delivery Manager - Hawes and Curtis in London
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and digital space, especially those who work at Hawes & Curtis. A friendly chat can open doors and give you insights that might just help you land that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous projects in ecommerce service delivery. This will not only highlight your experience but also demonstrate your passion for the role.
✨Tip Number 3
Be proactive! If you see any areas for improvement on the Hawes & Curtis website, jot them down and be ready to discuss them during your interview. It shows initiative and that you’re already thinking about how to enhance their digital experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Hawes & Curtis team.
We think you need these skills to ace Ecommerce Service Delivery Manager - Hawes and Curtis in London
Some tips for your application 🫡
Show Your Passion for Ecommerce: When writing your application, let your enthusiasm for ecommerce shine through! We want to see how much you care about enhancing the digital experience for customers. Share any relevant experiences or projects that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Ecommerce Service Delivery Manager role. Highlight your project management skills and any experience with cross-functional collaboration. We love seeing how your background aligns with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Hawes & Curtis family!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Before the interview, dive deep into Hawes & Curtis' brand values and their ecommerce strategy. Familiarise yourself with their products and recent digital initiatives. This will not only show your genuine interest but also help you align your experience with their needs.
✨Showcase Your Project Management Skills
Be ready to discuss specific projects you've managed in the past. Highlight your ability to oversee end-to-end delivery, manage risks, and ensure timely execution. Use examples that demonstrate your cross-functional collaboration skills, as this role requires working closely with various teams.
✨Prepare for Technical Questions
Since the role involves technical implementations and platform enhancements, brush up on relevant technologies and tools. Be prepared to discuss your experience with integrations and QA processes, as well as how you ensure quality and performance in ecommerce projects.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current challenges in ecommerce or how they measure success in digital initiatives. This shows your proactive mindset and genuine interest in contributing to their goals.
