At a Glance
- Tasks: Manage order fulfilment and returns, ensuring operational accuracy across multiple sites.
- Company: Leading e-commerce company based in Greater London with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and play a key role in optimising e-commerce operations.
- Qualifications: Strong operational management experience and knowledge of data systems required.
- Other info: Fast-paced environment with potential for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading e-commerce company in Greater London is seeking an experienced Ecommerce Operations Manager. This role is pivotal in managing operational accuracy for orders and returns across multiple sites.
Responsibilities include:
- Reconciling returns
- Overseeing fulfilment with 3PL partners
- Resolving discrepancies within complex e-commerce systems
The ideal candidate will have strong operational management experience and a keen understanding of data systems to ensure smooth day-to-day operations and peak performance.
Ecommerce Operations Lead: Fulfillment, Returns & Risk in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Operations Lead: Fulfillment, Returns & Risk in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s operations. Understand their fulfilment processes and returns management. This shows you're genuinely interested and ready to tackle the challenges they face.
✨Tip Number 3
Showcase your data skills! Be ready to discuss how you've used data systems to improve operational efficiency in past roles. This is key for the Ecommerce Operations Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Ecommerce Operations Lead: Fulfillment, Returns & Risk in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in e-commerce operations, especially around fulfilment and returns. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Ecommerce Operations Lead role. Share specific examples of how you've tackled operational challenges in the past – we love a good story!
Showcase Your Data Skills: Since this role involves working with complex data systems, make sure to mention any relevant tools or software you’ve used. We’re keen to know how you’ve leveraged data to improve operational accuracy and efficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Jobster
✨Know Your Numbers
Make sure you’re familiar with key metrics related to e-commerce operations, such as order accuracy rates and return percentages. Being able to discuss these figures confidently will show that you understand the importance of operational accuracy.
✨Understand 3PL Partnerships
Research the company’s third-party logistics (3PL) partners and be prepared to discuss how you’ve successfully managed similar relationships in the past. Highlighting your experience in overseeing fulfilment processes will demonstrate your capability for this role.
✨Data Systems Savvy
Brush up on the data systems commonly used in e-commerce, especially those related to returns and fulfilment. Be ready to share examples of how you’ve used data to resolve discrepancies or improve operational efficiency.
✨Problem-Solving Mindset
Prepare to discuss specific challenges you’ve faced in previous roles and how you resolved them. This could include handling complex discrepancies or improving return processes. Showing your problem-solving skills will resonate well with the interviewers.