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For Companies At a Glance
- Tasks: Lead and inspire a team in luxury retail, driving performance and enhancing client experiences.
- Company: Join a globally respected luxury brand known for craftsmanship and innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of an iconic brand, shaping the future of luxury retail.
- Qualifications: Experience in luxury jewellery, strong leadership, and a passion for client service.
- Other info: Opportunity to advance towards a Boutique Director position.
The predicted salary is between 36000 - 60000 £ per year.
Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London's most iconic luxury destinations—driving performance, elevating client experience, and supporting a talented, long-standing team.
Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution—a place where creativity meets precision and people are at the heart of success.
The Role
- Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations.
- Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth.
- Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events.
- Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results.
- Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams.
- Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence.
- Champion innovation, adaptability, and best practice as the boutique continues through a phase of transformation and growth.
Requirements
- Significant experience within luxury watches and jewellery, ideally gained in a boutique environment.
- Strong operational and leadership skills, with a proven ability to manage established and high-performing teams.
- Deep understanding of CRM systems and a passion for delivering an outstanding client experience.
- Open-minded, flexible, and confident in driving change within a heritage-driven business.
- Exceptional communication, coaching, and team development skills.
- Commercially astute with a strong focus on clientelling, sales performance, and boutique standards.
- Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position.
To apply, please send your CV to info@modesearch.co.uk or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!
Deputy Store Manager - Iconic Fine Jewellery Brand - London - MODE SEARCH Ltd. employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Iconic Fine Jewellery Brand - London - MODE SEARCH Ltd.
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space, especially those who might know someone at Mode Search or the brand itself. A personal introduction can make all the difference in landing that interview.
✨Tip Number 2
Showcase your passion for luxury! When you get the chance to chat with recruiters or during interviews, share your love for fine jewellery and how it aligns with the brand's values. Authentic enthusiasm can set you apart from the crowd.
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss not just your experience but also how you would handle specific scenarios in the boutique. Think about client interactions, team leadership, and driving sales—show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are eager to join our iconic team and contribute to our legacy.
We think you need these skills to ace Deputy Store Manager - Iconic Fine Jewellery Brand - London - MODE SEARCH Ltd.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Deputy Store Manager role. Highlight your leadership experience in luxury retail and any specific achievements that showcase your ability to drive performance and enhance client experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury retail and how your background makes you the perfect fit for our iconic brand. Be sure to mention your understanding of clientelling and team development.
Showcase Your Passion for Luxury: In your application, let your enthusiasm for luxury watches and jewellery come through. Share any relevant experiences or insights that demonstrate your commitment to excellence and your understanding of the industry.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Know Your Brand Inside Out
Before the interview, dive deep into the luxury house's history, values, and product offerings. Understanding their craftsmanship and commitment to excellence will not only impress your interviewers but also help you articulate how you can contribute to their legacy.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you inspired collaboration and drove performance. This is crucial for a Deputy Store Manager role, so be ready to discuss your coaching style and how you foster team growth.
✨Master Clientelling Techniques
Since client relationships are key in this role, think about your approach to personalised service. Be prepared to share strategies you've used to enhance client experiences and how you’ve executed successful client events in previous positions.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to luxury retail. Be ready to discuss how you've monitored and analysed performance metrics in the past, and how you implemented strategic plans to optimise results. This shows you're commercially astute and results-driven.
