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- Tasks: Help clients simplify complex tech implementations and enhance their workflows.
- Company: Join a high-growth AI start-up disrupting a multi-billion-dollar industry.
- Benefits: Competitive salary, equity options, hybrid working, and additional incentives.
- Why this job: Make a real impact by helping companies digitalise with innovative solutions.
- Qualifications: 2-5 years in customer success, strong technical skills, and excellent communication.
- Other info: Ideal for those with a background in civil engineering or construction management.
The predicted salary is between 42000 - 77000 £ per year.
Digitech are exclusively partnered with a high-growth AI start-up aiming to disrupt a multi-billion-dollar industry by helping companies digitalise. For over six years, the business has operated as a consultative partner, building an enviable customer base that includes industry leaders. They are now launching a SaaS platform to expand their reach to both existing and prospective clients.
The company is seeking a tech-savvy Customer Success Specialist who can help clients turn complexity into clarity.
Responsibilities- Driving complex, multi-stakeholder technology implementations (e.g. Reality capture, project management tools).
- Preparing and delivering high-impact presentations, showcasing how digital solutions can be practically adopted across organisations.
- Conducting workshops with project stakeholders to assess and analyse existing processes requiring upgrades.
- Recommending effective solutions to improve and enhance current workflows.
- 2-5 years’ experience in customer success or enterprise software solutions.
- A strong technical orientation.
- Excellent communication skills.
- An analytical, detail-oriented mindset.
- An interest, degree, or experience in civil engineering or construction management - or professional experience in the construction industry (highly desirable).
Customer Success Manager - AI Startup - DigiTech Resourcing in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager - AI Startup - DigiTech Resourcing in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the AI startup scene. Use platforms like LinkedIn to connect and engage with potential colleagues or even the hiring team at DigiTech.
✨Tip Number 2
Prepare for the interview by understanding the company's mission and values. Dive deep into their SaaS platform and think about how you can help clients navigate their digital transformation. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your presentation skills! Since the role involves delivering high-impact presentations, get comfortable showcasing your ideas clearly and confidently. Maybe even do a mock presentation with a friend to get feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Success Manager - AI Startup - DigiTech Resourcing in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in customer success and any relevant tech skills, especially those related to enterprise software solutions.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about helping clients navigate complex technology. Share specific examples of how you've driven successful implementations or improved workflows in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobster
✨Know Your Tech
Make sure you brush up on the latest trends in AI and SaaS platforms. Understand how these technologies can be applied in customer success roles, especially in the context of digitalisation in industries like construction. This will show your technical orientation and help you connect with the interviewers.
✨Showcase Your Communication Skills
Prepare to discuss examples where you've successfully communicated complex ideas to clients or stakeholders. Think about times when you delivered high-impact presentations or conducted workshops. This will demonstrate your ability to turn complexity into clarity, which is key for this role.
✨Be Solution-Oriented
Come prepared with examples of how you've recommended effective solutions in past roles. Highlight your analytical mindset by discussing how you assessed existing processes and suggested improvements. This will align perfectly with the responsibilities of driving technology implementations.
✨Research the Company Culture
Digitech is a high-growth startup, so understanding their culture and values is crucial. Look into their mission and recent projects. Being able to articulate why you want to work there and how you fit into their vision will set you apart from other candidates.
