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For Companies At a Glance
- Tasks: Manage creative projects from start to finish, ensuring smooth workflow and communication.
- Company: Fast-scaling creative agency focused on helping brands grow effectively.
- Benefits: Competitive salary, 28 days holiday, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: 5+ years in a high-ownership role with exceptional organisational skills.
- Other info: Opportunity to shape creative operations as the agency scales.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Ballpoint is a fast-scaling, strategy led creative and marketing science agency built for consumer brands who want to grow fast and grow properly. We combine creative, data and experimentation to help cool brands kill their competition.
Why You
People who thrive at Ballpoint are self-motivated and take genuine ownership of their work. They’re commercially minded and confident making decisions, with a knack for solving problems quickly without losing clarity. Whatever their discipline, they care deeply about their craft and are naturally curious. We want people who are always learning, always sharing, and always raising the bar. They’re comfortable challenging others and being challenged themselves, and they know how to inspire confidence with clients and teammates alike. If that sounds like you, you’ll fit right in! We’re scaling quickly and we want the best people with us on the journey.
About This Role
This is one of the most important roles in the agency. You’re the person who ensures creative moves efficiently, smoothly and to the Ballpoint standard. You sit at the centre of strategists, designers, editors and our clients, bringing order, pace and clarity as work moves from idea to execution. This role is perfect for someone who is:
- Deeply organised without the need for rigid process
- Great at keeping clients and the team aligned
- Able to keep projects moving without chaos creeping in
- Creative enough to understand great work and operational enough to manage how it gets made
The creative output at Ballpoint is only getting bigger, so we need someone who can build, refine and own the systems that make it all happen. This is an opportunity to make a lasting impact, driving both the agency's success and your own professional growth too.
What This Role Involves
You will:
- Creative Project Workflow
- Own the entire creative pipeline - from briefs to timelines, feedback loops to delivery
- Be integral to making sure work moves seamlessly between strategists, designers, editors and clients
- Maintain a single source of truth on who’s doing what, by when, and what’s getting in the way of progress
- Keep Everything Moving
- Maintain tight communications between relevant teams
- Turn client feedback into clear next steps
- Keep projects moving with clean, simple handovers
- Process & Systems
- Build out and improve the operational processes that support creative production
- Identify inefficiencies and fix them before they become problems
- Keep the agency running like a well-oiled machine as we scale
- Quality & Standards
- Deliver the work you’d create as if the brand were your own
- Uphold a consistent level of excellence regardless of pace
- Help embed our principles into how work gets delivered
- Team Support
- Work closely with freelancers and full-time team members
- Ensure the creative team always has what they need to do their best work
- Handle day-to-day coordination and resourcing
Skills & Experience
You should have:
- 5+ years experience in a fast-paced, scrappy and high ownership environment
- Exceptional organisational skills
- Confidence communicating across teams whilst keeping momentum high
- You know good ads from bad ads
- Process driven thinking with a strong understanding of how to balance speed, quality and efficiency
- Ability to run multiple projects at pace whilst keeping very high standards
- Confidence to challenge and push for better when something isn’t working well
What Does Success Look Like
30 Days
- You’ve got the lay on the land on our clients and the pace we move at
- You’ve mapped how creative currently flows through the team and spotted any obvious gaps
- You’re confidently running projects and keeping things moving without chaos
60 Days
- You’re owning the creative workflow end-to-end
- You’ve already tightened a few processes and improved comms
- You’re becoming the person the team naturally goes to for clarity
90 Days
- Creative operations feel noticeably smoother, faster and more structured
- You’ve raised the bar without slowing anything down
- You’ve built a clear roadmap for future-proofing creative ops as Ballpoint scales
Package
Competitive salary, 28 days paid holiday excluding
Creative Operations Manager - Ballpoint in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Operations Manager - Ballpoint in London
✨Tip Number 1
Get to know the company inside out! Research Ballpoint's projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to creative operations. Think about how you can demonstrate your organisational skills and ability to keep projects moving smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ballpoint team!
We think you need these skills to ace Creative Operations Manager - Ballpoint in London
Some tips for your application 🫡
Show Your Organisational Skills: In your application, make sure to highlight your exceptional organisational skills. We want to see how you keep projects moving smoothly and efficiently, so share examples of how you've managed workflows in the past.
Communicate Clearly: Since communication is key in this role, use your application to demonstrate your ability to convey ideas clearly. Whether it's through your cover letter or CV, make sure your points are concise and easy to understand.
Emphasise Your Problem-Solving Ability: We love candidates who can think on their feet! In your written application, include instances where you've identified inefficiencies and implemented solutions. Show us how you tackle challenges head-on.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you're keen to join our team at Ballpoint!
How to prepare for a job interview at Jobster
✨Know the Company Inside Out
Before your interview, dive deep into Ballpoint's mission and values. Understand their approach to creative operations and how they blend creativity with data. This will not only show your genuine interest but also help you align your answers with what they value.
✨Showcase Your Organisational Skills
Prepare examples that highlight your exceptional organisational skills. Discuss specific projects where you maintained clarity and kept everything moving smoothly. Use metrics or outcomes to demonstrate how your efforts led to successful project completions.
✨Be Ready to Problem-Solve
Expect questions that assess your ability to handle chaos and solve problems quickly. Think of scenarios where you identified inefficiencies and implemented solutions. This will showcase your proactive mindset and ability to keep projects on track.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Since the role involves liaising between teams and clients, being able to communicate effectively is crucial. Role-play potential interview questions with a friend to refine your delivery and ensure you come across as both assertive and approachable.
