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For Companies At a Glance
- Tasks: Manage client relationships and oversee exciting events from start to finish.
- Company: Join the dynamic IHR team, known for its successful events and collaborative culture.
- Benefits: Competitive salary, hybrid working model, and opportunities for career advancement.
- Why this job: Make a real impact by ensuring clients have outstanding experiences at our events.
- Qualifications: Experience in client success and event management with strong organisational skills.
- Other info: Flexible UK travel required; perfect for ambitious individuals looking to grow.
The predicted salary is between 32000 - 36000 £ per year.
Remote and City of London (Hybrid)
Starting March 2026
£40,000-£45,000 pro rata salary
The Client Success and Events Manager Opportunity
An exciting opportunity has arisen for a talented Client Success and Event Manager to join the phenomenally successful IHR team. This role is perfect for an ambitious, highly organised individual looking to advance their career in event management.
The events team organises, oversees, and manages 40+ in-person and virtual events per year for our community members, ranging from our 1000-strong exhibitions and high-profile awards to exclusive half-day member events and webinars.
Whilst we have an office based in London for work and social collaboration, we operate a hybrid home/office working model.
About You
As the Client Success and Event Manager, you will play a critical role in ensuring our clients have an outstanding experience with our events. You will be responsible for managing client relationships, overseeing event planning and execution, and ensuring client satisfaction throughout the process. This role requires a proactive, organised, and client-focused individual who can seamlessly manage multiple tasks and projects.
To be considered for this opportunity, you will have the expertise in the following areas:
- Proven experience in client success, account management, and event management
- Exceptional organisational and project management skills and the ability to manage multiple priorities
- Keen eye for detail, with a focus on delivering high-quality results
- Outstanding interpersonal and communication skills
- Ability to work both independently and as part of a team
- Flexibility on UK travel as required by event schedules
Key responsibilities
- Serve as the primary point of contact for clients, addressing their needs and ensuring their satisfaction
- Manage agendas, coordinate speakers, and ensure presentation slides meet event standards
- Plan, coordinate, and execute the various events from inception to completion, including conferences, webinars, awards, and exhibitions
- Collaborate with internal teams to ensure seamless delivery
- Monitor and report on the success of client engagements and events, identifying areas for improvement
- Line manage an Events Executive
Apply Now!
Client Success and Events Manager (initial 13-month maternity cover) - IHR - In-house Recruitment in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success and Events Manager (initial 13-month maternity cover) - IHR - In-house Recruitment in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know what makes them tick and how we can contribute to their success. Tailor our responses to show we’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! We should do mock interviews with friends or family to build confidence and refine our answers. The more comfortable we are, the better we’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing our enthusiasm for the role. Let’s remind them why we’re the best choice for the Client Success and Events Manager position.
We think you need these skills to ace Client Success and Events Manager (initial 13-month maternity cover) - IHR - In-house Recruitment in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in client success and event management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills: Since this role is all about managing multiple events and client relationships, give us examples of how you've successfully juggled various tasks in the past. We love a good story about how you kept everything running smoothly!
Be Personable: Your communication skills are key for this position, so let your personality shine through in your application. We’re looking for someone who can connect with clients and colleagues alike, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Jobster
✨Know Your Events Inside Out
Before the interview, dive deep into the types of events the company manages. Familiarise yourself with their past events, especially the high-profile ones. This will not only show your genuine interest but also help you discuss how your experience aligns with their needs.
✨Showcase Your Client Management Skills
Prepare specific examples from your previous roles where you successfully managed client relationships. Highlight how you ensured client satisfaction and handled any challenges that arose. This will demonstrate your proactive approach and ability to maintain strong client connections.
✨Demonstrate Organisational Prowess
Since the role requires exceptional organisational skills, be ready to discuss your project management strategies. Share how you prioritise tasks and manage multiple projects simultaneously, perhaps using tools or methods that have worked for you in the past.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, upcoming events, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
