At a Glance
- Tasks: Lead business continuity planning and enhance operational resilience across a global firm.
- Company: Join a leading global firm focused on innovation and resilience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by strengthening business continuity and resilience frameworks.
- Qualifications: Experience in business continuity frameworks and strong technical skills required.
- Other info: Dynamic role with opportunities to engage with senior stakeholders and drive meaningful change.
The predicted salary is between 36000 - 60000 £ per year.
Business Continuity & Operational Resilience Manager required for global firm. This role will play a pivotal part in maintaining and strengthening the firm's business continuity and operational resilience frameworks, supporting the retention of ISO 22301 certification, and leading the technology enablement of continuity and resilience capabilities including overseeing the implementation and ongoing optimisation of platforms.
Responsibilities
- Lead business continuity and operational resilience planning and response across the firm, ensuring critical services, processes, and dependencies are identified and protected.
- Own the firm's BC/OR technology stack, including overseeing implementation of a new resilience platform (eg, Fusion) from requirements through rollout and adoption.
- Acting as product owner for the platform post-implementation - managing configuration, enhancements, user access, data quality, and roadmap.
- Partnering with IT and vendors on integrations (eg, CMDB, service management tools, risk registers, HR systems) and automation opportunities.
- Conduct and maintain policy reviews, risk assessments, and business impact analyses (BIAs) to ensure frameworks remain aligned to the firm's strategy, risk profile, and regulatory expectations.
- Oversee incident management, business continuity, and technology recovery planning, using specialist third-party tools to coordinate response, capture actions, and monitor recovery.
- Deliver and monitor the testing and exercising programme, including scenario design, tabletop exercises, technology recovery tests, and end-to-end service resilience validation. Capture lessons learned in the platform and drive measurable improvements.
- Coordinate internal and external audits and manage evidence repositories to maintain ISO 22301 certification.
- Manage and update standard materials for client requests and audit responses, ensuring information is accurate, current, and consistent with platform data.
- Produce management information (MI), dashboards, and reporting for senior stakeholders and committees, leveraging platform analytics and data visualisation to provide clear insight on resilience posture, test outcomes, and remediation progress.
- Track emerging risks, industry developments, tooling advances, and best practice, recommending enhancements to frameworks and platform capability to keep the firm well-prepared.
- Coordinate incident response with colleagues across the business, ensuring timely communications, escalation, and stakeholder alignment.
- Provide occasional out-of-hours on-call support where required.
- Support administration of the firm's general insurance programme.
Candidate Profile
- A strong track record in developing and embedding business continuity and/or operational resilience frameworks.
- Strong technical and platform capability, including experience implementing or administering BC/OR tooling (eg, Fusion, Archer, ServiceNow IRM/BCM, or similar).
- Comfort working with data, reporting, and system integrations to improve automation and insight.
- Ability to translate business continuity needs into clear functional requirements for technology solutions.
- The ability to identify and explain key threats and propose practical mitigations, balancing people, process, and technology controls.
- Excellent communication and influencing skills, with the confidence to engage senior stakeholders, train users, and drive adoption of best practice and new tools.
- Strong written skills, capable of presenting complex information clearly to both technical and non-technical audiences.
- Initiative and adaptability, with the ability to manage competing priorities and ambiguity in a fast-moving environment.
- A problem-solving mindset, with creativity in finding effective solutions and improving resilience outcomes through technology enablement.
Business Continuity & Operational Resilience Manager - FTC - Barclay Simpson in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Continuity & Operational Resilience Manager - FTC - Barclay Simpson in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your skills align with their needs, especially around business continuity and operational resilience. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. This will help you articulate your experience in developing BC/OR frameworks confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Continuity & Operational Resilience Manager - FTC - Barclay Simpson in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Business Continuity & Operational Resilience Manager. Highlight your experience with BC/OR frameworks and any relevant technology you've worked with, like Fusion or ServiceNow. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about business continuity and operational resilience. Share specific examples of how you've successfully implemented frameworks or tools in the past. We love a good story that showcases your skills!
Show Off Your Communication Skills: Since this role involves engaging with senior stakeholders and training users, make sure your written application reflects your excellent communication skills. Keep it clear and concise, and avoid jargon where possible. We appreciate straightforward language that gets to the point!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're serious about joining the StudySmarter team. We can't wait to hear from you!
How to prepare for a job interview at Jobster
✨Know Your Frameworks
Make sure you’re well-versed in business continuity and operational resilience frameworks. Brush up on ISO 22301 certification requirements and be ready to discuss how you've contributed to similar frameworks in the past.
✨Showcase Your Technical Skills
Be prepared to talk about your experience with BC/OR tools like Fusion or ServiceNow. Highlight specific projects where you implemented or optimised these platforms, and how you managed integrations with other systems.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. You’ll need to engage with both technical and non-technical stakeholders, so demonstrate your ability to tailor your communication style to your audience.
✨Demonstrate Problem-Solving Skills
Think of examples where you identified threats and proposed effective mitigations. Be ready to discuss how you balance people, processes, and technology to enhance resilience outcomes.