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- Tasks: Lead the team and enhance customer experiences in a luxury fragrance boutique.
- Company: Join Dr. Vranjes Firenze, a brand celebrating Italian elegance and olfactory excellence.
- Benefits: Full-time permanent role with opportunities for growth in a vibrant retail environment.
- Why this job: Be a part of a unique brand that blends heritage with innovation in luxury retail.
- Qualifications: 2-4 years in luxury retail, fluent in English and Italian, with strong interpersonal skills.
- Other info: Flexible shifts, including weekends, in a dynamic and supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability.
You will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique's commercial success, fully aligned with the brand's image and values.
What You’ll Do
- Leadership & People Management
- Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations.
- Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated.
- Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth.
- Collaborate with the Store Manager in talent scouting and recruitment activities.
- Support the organization of the team and shop floor coverage in an effective manner to meet the business needs.
- Client Experience & Sales
- Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships.
- Foster a service culture that represents Dr. Vranjes Firenze's olfactory storytelling and elegance.
- Ensure every client receives a unique, personalized luxury experience.
- Support the team in clienteling actions to build loyalty and retention.
- Business Performance & KPIs
- Support the sales team in achieving and exceeding sales targets, contributing to the store's overall performance.
- Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies.
- Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager.
- Support the implementation of commercial strategies in alignment with corporate goals.
- Identify opportunities for performance improvement and business development.
- Support the preparation of weekly performance reports to the Head Office.
- Collaborate with the Retail department and Store Manager to plan local events.
- Boutique Operations & Visual Merchandising
- Support operational excellence, stock accuracy and compliance with company policies.
- Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office.
- Support inventory management, shipments and daily reporting.
- Guarantee high standards of visual merchandising and in-store presentation.
- Ensure that all store processes and procedures are harmonized in order to provide best in class client experience.
- Support the maintenance of all Store Facilities.
- Contribute to effective day to day business and operations processes.
What We’re Looking For
- Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred).
- Solid and demonstrable commercial awareness.
- Fluent in Italian and English; additional languages are a plus.
- Proficient with digital tools, POS systems, and retail management software.
Your Personality
- Proactive, inspiring, flexible and supportive.
- Deeply service-oriented with strong interpersonal and problem-solving skills.
- Highly organized, detail-focused, and results-driven.
- Client centric mindset with a passion to exceed expectations.
- Flexibility to work varied shifts as required by the business, including weekends and public holidays.
Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.
Assistant Store Manager - Vranjes Firenze in London employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Vranjes Firenze in London
✨Tip Number 1
Get to know the brand inside out! Dive into Dr. Vranjes Firenze's history, values, and products. This knowledge will not only impress during interviews but also help you connect with the team and customers on a deeper level.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups related to luxury retail and fragrances. Building relationships can open doors and give you insider info about job opportunities that might not be advertised.
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for clients in previous roles. This will highlight your client-centric mindset, which is key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Dr. Vranjes Firenze family. Don’t miss out!
We think you need these skills to ace Assistant Store Manager - Vranjes Firenze in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fragrances and luxury retail shine through. We want to see how your enthusiasm aligns with our brand's values and the elegance of Dr. Vranjes Firenze.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail, especially in roles similar to Assistant Store Manager. We appreciate candidates who can demonstrate their commercial awareness and client-centric mindset.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've contributed to client experiences and team performance in previous roles. We love a good story!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Jobster
✨Know Your Fragrances
Before the interview, dive deep into the world of Dr. Vranjes Firenze. Familiarise yourself with their iconic fragrances and the brand's heritage. Being able to discuss specific scents and their stories will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can inspire and motivate others to achieve sales targets and enhance the client experience.
✨Emphasise Client-Centric Mindset
Dr. Vranjes Firenze values exceptional customer service. Be ready to share instances where you've gone above and beyond for clients. Discuss how you would create a unique, personalised luxury experience for customers, aligning with the brand's ethos of olfactory storytelling.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges on the shop floor. Think about potential situations you might face in the role and how you would address them, especially regarding team dynamics and client interactions.
