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- Tasks: Support sales and admin functions while managing relationships with international accommodation agents.
- Company: Join a family-owned, award-winning developer of luxury student accommodation.
- Benefits: Enjoy a competitive salary, 25 days holiday, gym access, and a modern office.
- Why this job: Thrive in a fast-paced environment and make an impact in the student accommodation sector.
- Qualifications: Experience in sales/admin roles and strong relationship-building skills required.
- Other info: Dynamic role with opportunities for growth in a vibrant Liverpool office.
The predicted salary is between 30000 - 42000 £ per year.
6 Month FTC. We have an exciting opportunity for a Sales Coordinator to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. We are looking for a dynamic individual who thrives in a fast-paced environment and has excellent interpersonal skills.
The role provides interim support to both domestic and international markets, managing day-to-day relationships with international accommodation agents and supporting our sales and administrative functions. To maintain market share, drive sales, and achieve 100% occupancy, you’ll collaborate daily with internal and external stakeholders. You must identify solutions to ensure stakeholder needs are met while driving the best results for the business. Quality customer service and excellent relationship management are paramount.
Downing is a family-owned, award-winning developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with a £1.6bn worth of developments in the pipeline.
Key Responsibilities- Managing both customer and international accommodation agent enquiries
- Ensuring all sales enquiries are responded to and processed within appropriate timeframes; converting general enquiries into sales
- Managing the sales booking processes, e.g., obtaining applications and documentation
- Updating Operations teams and CRM system with all agreed bookings and relevant information
- Producing marketing collateral for use by agents
- Tracking budgets for commissions and lettings
- Analyzing data to generate sales reports as required
- Assisting in the negotiation of commission structures with external accommodation agents
- Updating accommodation agents on booking availability and prices
- Liaising with our China office to discuss market trends, agent requests, feedback, and competitors
- Providing training and marketing materials to the China office
- Assisting in growing presence in emerging international student markets
- Arranging agent visits, live streams, filming, etc., with Operations teams
- Regularly tracking agents’ performance
- Reconciling payments and commissions
- Reconciling budgets and incentives
- Previous experience within a Sales / Admin role
- Proven ability to build and maintain strong professional relationships
- Strong attention to detail
- Familiar with online communication apps and platforms
- Excellent IT skills, including Microsoft Word, Excel and PowerPoint
- Excellent communication skills, both written and oral
- Experience working with international accommodation agencies
- Experience using booking / CRM systems within a data compliant environment
- Experience within Student Accommodation or University sector
- Working knowledge of Canva, Kinetics and HubSpot
- Competitive Salary
- 25 days holiday + bank holidays
- Company Pension Contribution
- Gym Access
- Modern Office in the centre of Liverpool’s Business district
- Employee Assistance Program
- Life Assurance Cover
Sales Coordinator - Downing in Liverpool employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - Downing in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at Downing on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Downing's recent projects and values. We want to show that we’re not just interested in the role, but also in the company’s mission and how we can contribute.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing our interpersonal skills and how we can manage relationships effectively, just like the job requires.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the Sales Coordinator position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Sales Coordinator - Downing in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight your experience in sales and admin, and don’t forget to showcase your interpersonal skills. We want to see how you can thrive in a fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Downing. Mention your experience with international markets and how you can help drive sales and maintain relationships.
Showcase Your Tech Skills: Since we’re looking for someone with excellent IT skills, make sure to mention your proficiency in Microsoft Office and any CRM systems you've used. If you’ve got experience with Canva or HubSpot, definitely include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Sales Coordinator and the specific responsibilities mentioned in the job description. Familiarise yourself with Downing's values and their approach to customer service, as this will help you align your answers with what they’re looking for.
✨Showcase Your Interpersonal Skills
Since the role requires excellent relationship management, prepare examples from your past experiences where you've successfully built and maintained professional relationships. Be ready to discuss how you handle customer enquiries and resolve issues, as this will demonstrate your suitability for the fast-paced environment.
✨Be Data Savvy
The job involves analysing data and generating sales reports, so brush up on your analytical skills. If you have experience with CRM systems or tools like Excel, be prepared to discuss how you've used them in previous roles. This will show that you can hit the ground running.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the international market, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
