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For Companies At a Glance
- Tasks: Engage with customers, manage sales enquiries, and support the sales team.
- Company: Join Komet Dental UK, a rapidly growing company in the dental sector.
- Benefits: Competitive salary, performance bonuses, and a supportive work environment.
- Why this job: Be part of an exciting growth phase and make a real impact on customer experience.
- Qualifications: Experience in sales or customer service, strong communication skills, and organisational abilities.
- Other info: Great opportunity for long-term development in a collaborative team.
The predicted salary is between 28800 - 43200 £ per year.
Following a highly successful launch in the UK and an excellent first year of growth, Komet Dental UK is continuing to invest in its commercial and customer-facing team. This is a rare chance to join Komet Dental UK at an early but proven stage of its journey. With strong foundations now in place and a fantastic Year 1 behind them, the focus is on strengthening customer engagement, supporting the field sales team, and continuing to deliver a premium experience across every touchpoint.
As Inside Sales & Customer Service Specialist, you will sit at the heart of the UK operation, combining commercial inside sales activity with high-quality customer service. You’ll work closely with Territory Managers, engage directly with customers, and play a visible role in shaping how the brand is experienced day to day. This role will suit someone who enjoys being close to customers, is highly organised, proactive, and commercially curious.
Key Responsibilities
- Manage inbound sales enquiries via phone, email and digital channels
- Support Territory Managers with lead follow-up, quotations and active opportunities
- Conduct outbound calls to existing customers to promote products, offers and new innovations
- Re-engage inactive and lapsed accounts to drive incremental growth
- Promote and sell Komet Dental products to new and existing customers
- Support marketing campaigns, promotions and events through structured follow-up
- Act as a key point of contact for UK customers, delivering a professional, responsive and solutions-focused service
- Process customer orders accurately, ensuring clarity on pricing, availability and delivery
- Handle customer queries and issues through to resolution
- Maintain accurate CRM records and sales activity tracking
- Support the wider UK team with coordination and administrative tasks
- Participate in training, product education and team meetings
Skills & Experience
- Experience in inside sales, customer service or sales support within a B2B environment
- Confident and professional telephone manner with strong communication skills
- Highly organised with excellent attention to detail
- Commercial awareness and an interest in sales and relationship development
- Ability to manage multiple priorities in a growing, fast-paced environment
- Proficiency in Microsoft Office and CRM systems
Preferred Background
- Exposure to the dental, medical device or wider healthcare sector
- Experience supporting field-based sales teams
- Confidence handling a high volume of inbound and outbound customer interactions
What’s On Offer
- Competitive base salary with performance-related bonus
- Company pension scheme
- Opportunity to join Komet Dental UK during an exciting growth phase following a strong first year
- Supportive, collaborative and values-led working environment
- Long-term development within a growing UK organisation
Consult Search & Selection are the exclusive retained recruitment partner to Komet Dental UK for this role. All applications, candidate communication and interview coordination will be managed directly by Consult.
Inside Sales & Customer Service Specialist - Consult employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales & Customer Service Specialist - Consult
✨Tip Number 1
Get to know the company inside out! Research Komet Dental UK, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inside Sales & Customer Service Specialist - Consult
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales & Customer Service Specialist role. Highlight your experience in inside sales and customer service, especially in a B2B environment. We want to see how your skills align with what Komet Dental UK is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've successfully managed customer interactions or supported sales teams in the past. We love a good story!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional. We want to see that you can engage effectively with customers right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Komet Dental UK team. We can’t wait to hear from you!
How to prepare for a job interview at Jobster
✨Know the Company Inside Out
Before your interview, make sure you research Komet Dental UK thoroughly. Understand their products, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Inside Sales & Customer Service Specialist, your ability to engage with customers is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or enhanced customer satisfaction. This will demonstrate your capability to deliver a premium experience.
✨Prepare for Role-Specific Scenarios
Think about the key responsibilities listed in the job description, such as managing inbound sales enquiries and supporting Territory Managers. Be ready to discuss how you would handle these tasks and provide specific examples of similar situations you've faced in the past.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, growth opportunities, or how success is measured in this role. This shows that you're proactive and genuinely interested in contributing to the company's success.