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For Companies At a Glance
- Tasks: Design, maintain, and improve robust IT infrastructure for diverse customers.
- Company: Join a forward-thinking Managed Service Provider with a collaborative culture.
- Benefits: Enjoy private healthcare, wellbeing allowance, generous leave, and more perks.
- Why this job: Make a real impact in a dynamic environment with varied challenges.
- Qualifications: Experience in MSP or strong foundational IT skills; customer-focused mindset.
- Other info: Great career progression opportunities and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
This is an excellent opportunity to join one of the UK’s most forward-thinking Managed Service Providers, supporting businesses by designing, maintaining, and improving robust IT infrastructure environments. The organisation operates to exceptionally high technical standards and offers a strong platform for career progression, whether you’re an infrastructure engineer early in your career or a senior MSP professional looking for greater technical depth and challenge.
We’re seeking hands-on, infrastructure-focused engineers who enjoy working across complex customer environments and delivering reliable, secure, and high-performing IT services. If you’re passionate about networking, hardware, and on-prem/hybrid infrastructure—and you value customer service just as much as technical excellence—this role could be a great fit.
This fast-growing technology services provider supports customers nationwide, delivering end-to-end Managed IT, networking, and infrastructure solutions. The working environment is collaborative, technically demanding, and varied, ensuring no two days are the same.
The Role
You’ll provide high-quality technical support and engineering services within an MSP environment, working across multiple customer estates. Responsibilities will include troubleshooting, maintaining, and improving network, server, and hardware infrastructure, as well as supporting escalations and contributing to infrastructure projects. Expect exposure to diverse technologies, customer sites, and ongoing opportunities to develop your technical expertise.
About You
- Experience working in an MSP or infrastructure-focused IT support role (or strong foundational skills for entry-level candidates)
- Proven experience supporting WAN, LAN, and network infrastructure, particularly for mid-sized and enterprise customers
- A logical, methodical troubleshooter who enjoys resolving complex infrastructure issues
- Professional, approachable, and confident when engaging with customers and internal teams
- Someone who genuinely enjoys working with hardware, networks, and core IT infrastructure
Technical Skills & Experience
The role will be aligned to your experience level, with hands-on exposure to many of the following technologies:
- Networking & Infrastructure – WAN, LAN, VLANs, routing, switching, DNS, DHCP
- Firewalls & Security – NAT, NAPT, port forwarding, VPNs (vendor-agnostic)
- Connectivity – Leased lines, LLU, MPLS, xDSL, failover and resilience
- Wi-Fi – 802.x standards, site surveys, analytics, performance optimisation
- Servers & Hardware – Physical and virtual servers, Windows & Linux, Active Directory, Group Policy
- Virtualisation – Hyper-V, VMware (desirable)
- Storage & Backup – On-prem and hybrid backup solutions, DR principles
- Endpoint & Device Support – Windows 10+, hardware builds, troubleshooting, peripherals
- Telephony – PBX systems, SIP trunks, call routing
- Microsoft 365 (supporting role) – User and tenant administration as part of hybrid environments
The organisation is committed to diversity, equity, and inclusion, and actively encourages applications from individuals from all backgrounds.
Benefits & Perks
- Private healthcare
- Wellbeing and fitness allowance
- Enhanced pension contributions
- Life and critical illness cover
- Generous annual leave allowance
- Employee Assistance Programme
- Enhanced parental leave
- Additional wellbeing days
- Paid volunteering leave
- Free parking
- Complimentary meals and snacks
- Games and breakout spaces
- Regular social events
Information Technology Engineer - Experis UK employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Engineer - Experis UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, whether it's troubleshooting a complex network issue or setting up a server. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Think about how you’d approach real-world problems, especially those related to WAN, LAN, and security. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate IT engineers. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Information Technology Engineer - Experis UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your hands-on experience with networking, hardware, and IT infrastructure to show us you’re the right fit for this role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about IT and how your background aligns with our needs. Share specific examples of your troubleshooting skills and customer service experience to make your application stand out.
Showcase Your Technical Skills: Don’t just list your technical skills—demonstrate them! Mention any relevant projects or experiences where you’ve successfully managed WAN, LAN, or server infrastructure. We want to see your expertise in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Jobster
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking, hardware, and infrastructure technologies mentioned in the job description. Be ready to discuss your experience with WAN, LAN, and any specific tools or systems you've used. This will show that you're not just familiar with the terms but can actually apply them.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex infrastructure issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your logical and methodical troubleshooting approach, which is crucial for this role.
✨Engage with Customer Service Mindset
Since the role values customer service as much as technical skills, think of instances where you've gone above and beyond for a client or team member. Highlight your professional and approachable nature during the interview to show that you can communicate effectively with both customers and internal teams.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's projects, technologies they use, or their approach to IT infrastructure. This not only shows your genuine interest in the role but also gives you a chance to assess if the company aligns with your career goals and values.
