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For Companies At a Glance
- Tasks: Manage client queries and ensure exceptional customer experiences.
- Company: Award-winning FinTech company with a focus on growth and innovation.
- Benefits: Competitive salary, bonuses, hybrid working, and excellent benefits.
- Why this job: Join a fast-paced environment and build strong client relationships.
- Qualifications: Experience in customer service or account management, especially in financial services.
- Other info: Great opportunity for career development in a high-performing team.
The predicted salary is between 30000 - 35000 £ per year.
Overview
Salary: £30-35,000 plus bonus and excellent benefits
Location: High Wycombe, Buckinghamshire
Office based but hybrid working after completion of probation period.
Enjoy a fast paced, client focussed role in a growing and award winning business.
Responsibilities
- Take ownership of client queries from initial contact to resolution
- Collaborate with multiple internal departments to ensure swift issue resolution
- Act as an ambassador for the business and its services
- Deliver an exceptional customer experience at all times
- Maintain strong, positive relationships with clients
Essential Experience & Skills
- Background in customer service, client services, or account management
- Experience in financial services, banking, fintech, or payments
- Ability to multitask and manage multiple queries simultaneously
- Strong relationship‑building and communication skills
- High attention to detail with excellent problem‑solving ability
- Confident, numerate, and comfortable engaging with senior client contacts and internal stakeholders
This is a unique opportunity for someone with a flair for relationship management and excellent problem solving skills to develop their career in a high performing business!
Please apply now for immediate consideration - we can't wait to hear from you!
If you have any questions, please email info@fintech-people.co.uk
Client Account Manager - Financial Services - FinTech People in High Wycombe employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager - Financial Services - FinTech People in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services and fintech sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their client base and be ready to discuss how you can enhance their customer experience with your skills.
✨Tip Number 3
Showcase your problem-solving abilities during interviews. Share specific examples of how you've resolved client issues in the past, highlighting your attention to detail and relationship-building skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Account Manager - Financial Services - FinTech People in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in customer service or account management, especially in financial services or fintech. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client account management and how your problem-solving skills can benefit our clients. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Communication Skills: Since this role involves building strong relationships with clients, make sure your written application showcases your communication prowess. Use clear, concise language and demonstrate your attention to detail. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our growing team!
How to prepare for a job interview at Jobster
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their position in the fintech and payments industry, and be ready to discuss how your background in customer service or account management aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully resolved client queries or issues. Highlight your attention to detail and how you managed multiple tasks simultaneously while maintaining a positive client experience.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use your strong relationship-building skills to engage them in conversation, showing that you can be an ambassador for the business and its services.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also gives you a chance to demonstrate your understanding of the financial services sector and how you can contribute to their success.
